Dynamic and results-oriented professional with extensive experience in management, sales, and customer service. Proficient in CRM systems and skilled in marketing, finance, and logistics coordination. Committed to ensuring high levels of customer satisfaction and operational efficiency.Lindenwood University, St. Charles, MOBachelor's Degree in Business Management (Marketing Emphasis), 2009Duchesne High School, St. Charles, MOHigh School Diploma, 2005Gateway Commodity ServicesCommodity Trading Specialist, 2024 – PresentFocus on finding value for surplus ingredients and obsolete bulk raw materials. Handle daily operations with CRM systems, procurement, purchasing, and coordinating logistics between clients. Osage Trim LightOwner, 2022 – PresentEstablished a permanent holiday lighting company providing app-driven LED lighting for homes, businesses, and other applications.Mason Mortgage AdvisorsMortgage Loan Originator, 2021 – PresentLicensed in the State of Missouri.Ensure high levels of customer satisfaction and correct product placement for individuals. Specialized in refinancing and home purchasing consisting of FHA, VA, USDA, Conventional, Adjustable rate, and reverse mortgages. National Vehicle Protection ServicesDealer Department Specialist, 2016 – 2020Helped lead the dealer department, an innovative new division focused on service contracts for car dealerships. Managed communication with clients to ensure high levels of customer satisfaction. Assisted dealerships with high levels of customer retention.I-70 Auto SportsGeneral Manager, 2011 – 2016Managed operations in both sales, service and storage, focusing on CRM systems such as ERA, Lightyear, and Lot Wizard. Implemented profit retention strategies and improved inventory management. Led team-building initiatives to enhance employee performance and satisfaction. Specialized in marketing, finance, and ancillary product sales. Zeiser Motors IncorporatedSales, 2008 – 2010Responsible for hitting monthly sales quotas while maintaining professional work ethic and communication. Execution of documentation, product ordering, inventory management. Extensive customer follow up and CRM navigation. Service, 2010 – 2011Scheduling appointments, maintaining high customer satisfaction, parts purchasing and job arrangements SkillsProficient in Microsoft Word, Excel, Outlook, and Teams. CRM systems (ERA, Lightyear, Lot Wizard) Marketing, finance, and sales strategies, Customer relationship management and communication, Inventory management and logistics coordination