• Organized and managed quarterly updates for corporate and institutional risk assessments in multiple lines of business, including assessing risk and the ability to mitigate risk. • Assisted in the review and drafting of risk control self-assessments, including compiling and organizing metrics and managing and creating an organizational workflow to ensure the assessments were completed in a timely manner.• Drafted internal documentation to comply with new Beneficial Ownership Rule from the Financial Crimes Enforcement Network (FinCEN). • Assisted in the review and response to service partners regarding the application of regulations to corporate lines of business within the compliance management system. • Reviewed and verified open regulatory, audit, independent risk management, and self-identified issues pertaining to corporate and institutional concerns, which included identifying root causes of issues and correcting issues when applicable.• Provided support for lines of business in risk review of product standards documents for new banking initiatives and products.

• Established process plan for policy & procedure management for eight product groups. • Established process for on-site asset retirement for equipment at lockbox sites in an effort to remove assets that are no longer in use. • Drafted and implemented procedures for vendor payment.

• Organized and managed the data gathering process for over 3,000 clients as part of PNC’s ongoing Federal Financial Institutions Examination Council (FFIEC) compliance for remote deposit products. • Lead testing analyst for new Remote Deposit Capture products and systems.• Lead analyst in the creation, implementation, and use of business intelligence reports. • Lead delegate in compliance, governance, and anti-money laundering audit meetings. • Designed and implemented procedures for monthly billing for three different Remote Deposit Capture products, which prevented over $700,000 in lost product revenue.

• Provided excellent customer service in a high-volume atmosphere.• Successfully oversaw three-month project of digital archiving of over 28,000 records that helped streamline data security processes for implementation and customer service.