• Partner closely with Product Marketing to perform executive client demos that showcase Asurion's best-in-class technical support & sales capabilities directly resulting in Asurion's growth• Demonstrate Asurion's field support and sales capabilities for all levels of management, including up to the CEO. • Act as an overall technology consultant across the enterprise while identifying & solving key technology problems• Market & enable others to make the most of their technology through acting as talent and management for internal and external Media"The Innovation Lab Designer is a technology consultant for the business, evaluating and recommending solutions for complex technology problems involving cutting-edge consumer technology across all brands and products. We regularly create standard operating procedures regarding real-world technology issues and complaints, ensuring seamless interaction between business clients, customers, and technology. We also collaborate in cross-functional projects and pilots and resolve technical process and platform improvement opportunities."

• New business Operations Supervisor leading a team of 17 frontline employees through weekly 1-on-1 coaching sessions, daily realtime feedback, and 60 quality assurance audits per month• Partner with Client Program Management to setup new business pilots and secure national roll out through key partners like Verizon & Staples.

• Support the pilot-to-global launch of support programs including programs for Verizon, Staples, Optimum, Suddenlink, CDW, The Home Depot, and Vonage• Resolve mobility tech problems and sell applicable insurance & warranty products

• Influenced customers to move to our senior living properties, resulting in over 100 resident move-ins that netted $50+ million in life time value

• Maintained telecom networks for 4 major properties with over 2,000 customers• Led a team for the planning and installation of commercial server equipment servicing 8,000+ customers• Contributed to the network design and installation of three major retail properties