Nate Sears Email and Phone Number
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Nate Sears personal email
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Nate Sears is a Senior Business Systems Analyst, Talent Solutions at DoorDash. They possess expertise in customer service, microsoft office, leadership, time management, microsoft word and 3 more skills.
Doordash
View- Website:
- doordash.com
- Employees:
- 70705
-
Senior Business Systems Analyst, Talent SolutionsDoordashSan Francisco, Ca, Us
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Senior Program Manager, Recruiting TechnologyDoordash Sep 2021 - Present
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Program Manager, Recruiting TechnologyDoordash Sep 2020 - Sep 2021San Francisco, California, United States
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Recruiting CoordinatorDoordash Mar 2019 - Sep 2020Phoenix, Arizona Area
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Recruiting CoordinatorSitelock Nov 2018 - Mar 2019Phoenix, Arizona Area -
Recruiting CoordinatorCoinbase May 2018 - Nov 2018 -
Associate Recruiter / Office Admin.Mercari, Inc. May 2017 - Jan 2018San Francisco Bay Area• Mainly coordinating and some sourcing for hiring managers and head of talent.• Responsible for full cycle recruitment of customer service and Trust & Safety positions.• Performed initial phone screenings to check culture fit and qualifications for additional roles.• Assisted in on-boarding and general HR issues. • Implemented new ATS (Greenhouse) system to replace existing (Lever). • Responsible for coordinating budgeted company events. • Maintained cleaned, organized, and stocked kitchen area.• Go to person for general office needs and performed ad hoc tasks. -
Company TrainerMercari, Inc. May 2016 - Jun 2017• Organized training and launched 50+ agent, customer service support center. • Responsible for training and managing dedicated U.K. customer service agents. • Created all training materials, quizzes, and activities for customer service training.• Regularly updating training documentation and spreadsheets to align with rapidly changing policies and procedures. • Trained non-customer service employees on policies and procedures for customer service. • Provided content for use in template responses.
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Tier 3, Customer Experience SpecialistMercari, Inc. Feb 2015 - Jun 2016• Answered heavy volume of escalations and social queries to company standards. • Monitored technical issues and reported bugs to development team.• Reviewed user listings and products received for quality and accuracy. • Investigated return claims for counterfeit and not as described items. • Built training material and processes for U.S. team, outsourced tier 1 and tier 2 agents.• Mentored tier 1 and tier 2 agents to ensure quality of work and to build individual performance.• Lead efforts in training new hires for U.S. office. • Performed regular quality assurance assessments for all agents. • Created templates and content for general use.
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Seasonal Beauty Advisor, Client ServicesSephora Nov 2014 - Feb 2015• Adopted luxury brand practices and service level. • Responded to telephone and email inquiries to corporate standards. • Assisted clients in placing, locating, and updating orders.• Provided consultations and recommendations for wide range of products. • Deescalated upset clients to find best resolutions. -
Shift SupervisorStarbucks Sep 2008 - Nov 2014• Provide customers with legendary customer service.• Work around the clock at 24 hour location.• Appointed as Learning Coach and Barista Trainer.• Promoted to Shift Supervisor.• Responsible for placing orders and handling money.
Nate Sears Skills
Nate Sears Education Details
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B.S. Hospitality And Tourism Management -
Associate'S Degree In Liberal Arts
Frequently Asked Questions about Nate Sears
What company does Nate Sears work for?
Nate Sears works for Doordash
What is Nate Sears's role at the current company?
Nate Sears's current role is Senior Business Systems Analyst, Talent Solutions.
What is Nate Sears's email address?
Nate Sears's email address is na****@****ase.com
What is Nate Sears's direct phone number?
Nate Sears's direct phone number is +192575*****
What schools did Nate Sears attend?
Nate Sears attended San Francisco State University, Los Medanos College.
What skills is Nate Sears known for?
Nate Sears has skills like Customer Service, Microsoft Office, Leadership, Time Management, Microsoft Word, Employee Training, Social Media, Public Speaking.
Who are Nate Sears's colleagues?
Nate Sears's colleagues are Ingrid Martinez, Chance Buentiempo, Priyanka Sharma, Tina Baker, Wyndi Russakoff, Stella Chasen, Matthew Mowrey.
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