AeroLeads people directory · profile
Nathaniel Abad Email & Phone Number
Customer Support Manager
at
LeapXpert
1 work email found
@avepoint.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Support Manager
Location
National Capital Region, Philippines, Philippines
Company size
Who is Nathaniel Abad? Overview
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Quick answer
Nathaniel Abad is listed as Customer Support Manager at LeapXpert, a company with 152 employees, based in National Capital Region, Philippines, Philippines. AeroLeads shows a work email signal at avepoint.com and a matched LinkedIn profile for Nathaniel Abad.
Nathaniel Abad previously worked as Global Senior CSE & Managed Services Lead at Leapxpert and Senior Manager of Global Support, MaivenPoint, and ACS at Avepoint. Nathaniel Abad holds Bachelor Of Science In Computer Science, Latin Honors from Isabela State University.
Company email context
Email format at LeapXpert
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{first}.{last}@avepoint.com
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AeroLeads found 1 current-domain work email signal for Nathaniel Abad. Compare company email patterns before reaching out.
Profile bio
About Nathaniel Abad
Hello LinkedIn Community! I have been in the Customer Service Industry for almost 9 years now. I have assisted various customer-facing support setup such as FinTech, Technical, CS, Healthcare, Operations, and General Management. I am passionate about enhancing my leadership skills. This led me to pursue some industry Leadership roles where I served as a People Manager. Equally competent in Customer and Technical Support, SaaS Infrastructure Support, Technology, and Helpdesk.
Listed skills include Leadership, Multi Cultural Team Management, Help Desk Support, Employee Engagement, and 46 others.
Current workplace
Nathaniel Abad's current company
Company context helps verify the profile and gives searchers a useful next step.
Leapxpert
12 roles
Nathaniel Abad work experience
A career timeline built from the work history available for this profile.
Global Senior Cse & Managed Services Lead
Current
Nov 2023 - Present
Senior Manager Of Global Support, Maivenpoint, And Acs
Jul 2022 - Jul 2023
Senior Manager, Philippines
Apr 2019 - Jul 2023
Manager Of Support
Dec 2020 - Jan 2022
Technical Support Team Lead
Feb 2020 - Dec 2020
Technical Support Engineer
- Primary responsible for resolving technical issues submitted and reported by customers via email, customer portal, and phone when using AvePoint Products across Cloud and On-Premise computing infrastructures. - Works with various global schedule to cater English-speaking clients, partners, managed service providers(MSP), and distributors around the.
Apr 2019 - Feb 2020
It Infrastructure System Engineer - Poc
Queue Manager for Web Team- Monitor web tickets raised by user and distribute it within the Self-Service Team. - Collaborate with other teams to provide process improvements for the Self-Service Team.- Validates ticket tagging and category; and provides feedback to the Operations Manager.- Provides coaching within the team for any call outs and.
Oct 2018 - Apr 2019
It Infrastructure System Engineer
IT Service Desk Analyst for Shell Global- Act as the first point of contact for users calling the 24/7 Global IT Service Desk for Shell- Assists users with any access-related issues that includes CAC Smartcard, NT Windows, SAP, etc.- Perform technical troubleshooting on various software applications (e.g., SAP, Outlook, M365 Apps), Hardware (e.g..
Feb 2018 - Oct 2018
Customer Care Cluster Lead
- Assist the whole team with their aging work tickets by rendering extensive research and sending correspondence to providers on their behalf. - Collect and validate the overtime hours of the whole team and send it to the Operation Manager for further approval. - Assists newbie/teammates to gauge the nature of work by providing support and necessary.
Sep 2017 - Feb 2018
Customer Care Senior Associate
Provider Engagement Specialist for Blue Cross Blue Shield of Rhode Island, USA - Mainly performs the task of a Provider Relations Representative. - Answer providers’ inquiries regarding verification of benefits and claims status for medical, dental, vision, and pharmacy claims. - Engage with providers' disputes by sending it back to the claims department.
Aug 2016 - Sep 2017
Technical Support Professional
Convergys
As a Customer Service Professional and Technical Support Representative - I act as a liaison to provide products and services information, effectively respond to queries, and resolve any emerging problems that our customer accounts might face while using the products and services with accuracy and efficiency. Ensure excellent service standards are met and.
May 2015 - Jul 2016
Team & coworkers
Colleagues at LeapXpert
Other employees you can reach at leap.expert. View company contacts for 152 employees →
HT
Hung Tran
Colleague at LeapxpertHo Chi Minh City, Vietnam, Viet Nam
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AG
Andrew Graham
Colleague at LeapxpertNew York City Metropolitan Area, United States
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AA
Andy A.
Colleague at LeapxpertAtlanta, Georgia, United States, United States
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FY
Felix Yang
Colleague at LeapxpertNew Territories, Hong Kong SAR, Hong Kong
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BB
Bon Bulayer
Colleague at LeapxpertTaguig, National Capital Region, Philippines, Philippines
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HD
Hieu Do
Colleague at LeapxpertHo Chi Minh City, Vietnam, Viet Nam
View →
TT
Thao Tran Nguyen Phuong
Colleague at LeapxpertVietnam, Viet Nam
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DG
Dalya Graham Guttman
Colleague at LeapxpertIsrael, Israel
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LH
Lien Huynh
Colleague at LeapxpertHo Chi Minh City, Vietnam, Viet Nam
View →
GG
Gal Gutzeit
Colleague at LeapxpertHong Kong SAR, Hong Kong
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Hung Tran
Colleague at LeapxpertHo Chi Minh City, Vietnam, Viet Nam
View →
AG
Andrew Graham
Colleague at LeapxpertNew York City Metropolitan Area, United States
View →
AA
Andy A.
Colleague at LeapxpertAtlanta, Georgia, United States, United States
View →
FY
Felix Yang
Colleague at LeapxpertNew Territories, Hong Kong SAR, Hong Kong
View →
BB
Bon Bulayer
Colleague at LeapxpertTaguig, National Capital Region, Philippines, Philippines
View →
HD
Hieu Do
Colleague at LeapxpertHo Chi Minh City, Vietnam, Viet Nam
View →
TT
Thao Tran Nguyen Phuong
Colleague at LeapxpertVietnam, Viet Nam
View →
DG
Dalya Graham Guttman
Colleague at LeapxpertIsrael, Israel
View →
LH
Lien Huynh
Colleague at LeapxpertHo Chi Minh City, Vietnam, Viet Nam
View →
GG
Gal Gutzeit
Colleague at LeapxpertHong Kong SAR, Hong Kong
View →
1 education record
Nathaniel Abad education
FAQ
Frequently asked questions about Nathaniel Abad
Quick answers generated from the profile data available on this page.
What company does Nathaniel Abad work for?
Nathaniel Abad works for LeapXpert.
What is Nathaniel Abad's role at LeapXpert?
Nathaniel Abad is listed as Customer Support Manager at LeapXpert.
What is Nathaniel Abad's email address?
AeroLeads has found 1 work email signal at @avepoint.com for Nathaniel Abad at LeapXpert.
Where is Nathaniel Abad based?
Nathaniel Abad is based in National Capital Region, Philippines, Philippines while working with LeapXpert.
What companies has Nathaniel Abad worked for?
Nathaniel Abad has worked for Leapxpert, Avepoint, Tata Consultancy Services, Ntt Data Philippines, Inc., and Convergys.
Who are Nathaniel Abad's colleagues at LeapXpert?
Nathaniel Abad's colleagues at LeapXpert include Hung Tran, Andrew Graham, Andy A., Felix Yang, and Bon Bulayer.
How can I contact Nathaniel Abad?
You can use AeroLeads to view verified contact signals for Nathaniel Abad at LeapXpert, including work email, phone, and LinkedIn data when available.
What schools did Nathaniel Abad attend?
Nathaniel Abad holds Bachelor Of Science In Computer Science, Latin Honors from Isabela State University.
What skills is Nathaniel Abad known for?
Nathaniel Abad is listed with skills including Leadership, Multi Cultural Team Management, Help Desk Support, Employee Engagement, Personnel Management, Human Resources, People Management, and Service Desk.
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