Nate Burnes Email & Phone Number

Boston, MA, US

Woburn, Massachusetts, US

As a leader in the dynamic realm of business intelligence SaaS solutions, Insight360 spearheads the advancement of operations for thousands of QSR and fast-casual restaurants. Our solution empowers these SMB businesses to streamline processes, maximize savings, and achieve operational excellence.My role encompasses strategic team leadership, charting the.

Kingston, NY, US

Localize is a founder-led SaaS platform providing leading edge software that powers international growth and global expansion through translation services for hundreds of companies, battle-tested by millions of end-users. Built for enterprise without the overhead of legacy solutions.I was brought in to modernize and lead the Product Management discipline..

Boston, MA, US

• Oversaw all post-sale activities across our 700+ customer base. This includes onboarding and adoption of the Planning Maestro software, a SaaS B2B software empowering business leaders to make timely, data-driven.
• Lead for 20-person Customer Success organization focusing on hiring, leading, and mentoring Customer Success Managers, Professional Service Team, and Support Services to deliver on the onboarding, adoption, and.
• Accountable for customer churn and responsible for net revenue retention across our customer base. Established management dashboards showing overall status and health of customer base.
• Manage customer issues and escalations. Act as Executive Sponsor to key customers developing relationships, establishing strategies to ensure their success.
• Work closely with internal stakeholders to ensure internal strategies are aligned with the success of our customer base.
• Assumed leadership of immature Product discipline and installed agile development methodologies, managed scrum teams, created and managed customer feedback process, formalized product backlog, and authored user stories.

• Managed all aspects of Product Management for iRH, a SaaS B2B Wellness Startup focused on delivering an affordable wellness solution to employers. It provides a simple, but powerful, solution to both Members and.
• Define, document, and manage company Roadmap. Actively solicit roadmap input from members, administrators, subject matter experts and colleagues.
• Lead cross-functional team comprised of engineering, design, marketing and sales to execute upon company goals and objectives.
• Established and manage 2-week Agile Development process. Lead daily standup, pre-grooming, and sprint kick-off meetings.

Providence, RI, US

• General Manager for “Smart Hub’ product within the suite of product offerings for high-growth software company focused on employee engagement and creating healthy habits changing lives for the better. Drove $1.5MM in.
• Developed and executed upon business plan to build a market leading Smart Hub offering. Validated strategy through client, prospect, and consultant interviews. Managed multiple workstreams concurrently.
• Established pricing model, positioning statement, go-to market strategy, competitive kill-sheets, and demo assets. Trained sales and marketing personnel on product
• Established Partnerships with 3rd parties to bring into the Virgin Pulse ecosystem. Identified best-in-class partners across different areas of wellness, negotiated contracts, established terms, managed integration.
• Founding member of the Product Management team
• Established product management discipline. Partnered closely with engineering, sales, and other stakeholders to build out the product

• Led the development of strategic vision, product development, sales and marketing, finances and overall operations for a start-up Web-based software company providing property management solutions for multi-family.
• Led product development, including extensive personal research with potential customers, usage scenarios, white boarding, and testing. Software product very well received by target market.
• Managed all customer interaction to respond to needs, as well as marketing strategy/execution, including networking, referrals, trade shows, Web site development, search engine optimization, Google Ad keyword and.
• Oversaw financing, budgeting, forecasting, day-to-day finances, yearly filings, and legal transactions.

Walpole, MA, US

• Led small, but high-margin technology business - a privately held global leader in the supply of engineered paper and advanced nonwovens used in engine, air and liquid filtration, and other specialty industrial uses..
• Led successful development and commercialization of new specialty material product for circuit boards, built go-to-market strategy, pricing, branding, and marketing communications.
• Delivered first-year revenue growth of 25%, grew operating income from 4 to 15% of net sales, and increased margins by 8%, to 65%, across entire product line.

• Managed multiple international client engagements for a global software and consulting company providing strategic supply, spend, and enterprise contract management solutions, including collaborative sourcing and.
• Optimized sourcing for leading retailer, evaluating, and improving go-to-market strategies, improving supply bidding events and saving more than 15%. Work led to additional consulting and revenue.

Dublin 2, IE

• At Accenture (NYSE: ACN) I worked directly with existing and potential customers providing software and services to aggregate and optimize procurement for cost savings, analyze processes, and consult on.
• Led turnaround of troubled outsourcing contract for $2 billion chemical manufacturer, improving processes for 10% annual savings. Managed project rollout across multiple U.S. locations.
• Built a client’s $30 million subcontract labor strategic sourcing process from scratch, negotiating deals and overseeing suppliers. Achieved 15% savings, exceeding expectations, and winning new business.

Mba

Ba, Economics