Nathaniel Carroll Email & Phone Number

Sacramento, California, United States

Responsible for conducting, maintaining, analyzing and augmenting training Academies and Workshops with multiple stakeholders, SMEs and HRB.Create process and information training for DOR employees.Work with upper management to create Department wide workshops (800+/session), acting as the training coordinator and L&D SME.Act as Training Coordinator, handling course communication & follow-up, registrations, course announcement, employee progress tracking, etc.Worked with SSMI to establish training needs assessment; similar to Kirkpatrick L1.

Ho Chi Minh City

Assisted GF with their North America Project where GF was trying to enter the American market; I created Market Research Reports targeting ideal industries, leading to identifying and vetting potential business partners in the USA. Worked with Processing, Production and Specialty Foods SMEs, groups and Agricultural Professors.Was responsible for Project Coordination, including travel & meeting scheduling and planning. Responsible for analyzing, researching and collaborating on various side projects such as Farm AI, Hog Sales Margin Reports, etc.

Ho Chi Minh City

Created and conducted learner-centered training programs and curriculum for GF and its subsidiaries (QDTek, QDTrans, QDTrading, etc.); programs consisted of leadership, sales, business communication, problem solving, systems building. Created budget for training programs, evaluated training and employee performance.Worked on and sourced various organizational programs with HRBP, HRB and Business Unit Directors; worked on Succession Planning, Manager Training and Internship Programs. Crafted employee competency and behaviors for GF Farm and aided in the creation of GF Myanmar's company policy.

Hayward, Ca

Created Branch Goals, Objectives, Initiatives and Strategy in collaboration with management. Was responsible for growing the branch's business and identifying: initiatives and key results that impact sales for tellers and bankers. Conducted daily meetings and sales coaching providing any interventions if needed to accomplish individual and team goals. Responsible for identifying and bridging gaps in branch sales processes; created sales & customer service training for branch along with supporting Branch Manager with team building and ensuring Diversity Equity and Inclusion was in the workplace. Led Foothill to a Pinnacle Award, given to the top 1% of branches at USB, prior to my hiring, Foothill was ranked in the bottom 10% of branches. - Pinnacle Award Winner - 2019- Top 3 in District, Business Credit Card Sales - Banker and Branch (was one of the smallest branches)- Top 3 in District, Loan Volume - Branch and Banker

Sacramento, California Area

Developed business strategy and strategic initiatives for sales, marketing and client retention. Responsible for setting goals and sales targets. Responsible for growing revenue streams, forming partnerships with local businesses, hotel chains, business management groups and Instagram businesses. - Food Network's Christmas Cookie Challenge 2018 - Highlighted Business on Good Day Sacramento x2

Had strict monthly sales goals; responsible for managing and sourcing sales pipelines, creating business systems, SOPs and sales training programs for staff. Created and piloted New Hire Training with Ovation Payroll, developed Territory Hiring SOPs and sourced hardware integrations that had sales pipelines exceeding $10M. Created an client onboarding SOP that saved over 250 labor hours a year by eliminating hardware installations and utilizing screen share. - Blue Diamond Award Winner, 16k+ USD Profit/Month- Green Diamond Award Winner, 12k+ USD Profit/Month- Installation SOP - Saved 15k/Employee Annually

Pleasanton, California, United States

Primary function was to grow branch loan volume and train teller and banker staff. Worked with many COIs to gain referrals and was the mortgage referrer and led in volume in 2012/13. Led the Stoneridge Branch to win the Pinnacle Award in 2013, before my hiring the Stoneridge Branch was ranked in the bottom 5% of the company. - Pinnacle Award Winner, 2013- Top Mortgage Referrer- Top Customer Service Score for Branch and Individual