Nate Craddock Email & Phone Number

Austin, Tx, Us

Dripping Springs, Tx, Us

Austin, Tx, Us

· Recruited, led, and reviewed code for a high-performing team of full-stack, mobile, and backend developers to stabilize and complete the existing product and to go to market, leading to a sales and revenue increase of 300%.·Spearheaded the collection of business requirements, architected Solutions, and led the development of new features, ensuring the successful delivery of new and enhanced product capabilities.·Evaluated and selected technologies, architected and led the development of the next-generation product stack, enabling a more stable and scalable technology stack, decreasing hosting costs, and improving developer efficiency.·Transitioned project and task management to Jira, instituted a branch and merge Git process, and formalized feature intake and delivery processes, resulting in increased efficiency and regular production releases.·Implemented NewRelic monitoring of our tech stack, enabling complete system status visibility, which reduced infrastructure costs by 30%.

Austin, Texas, Us

· Architected and implemented new API endpoints, lambda functions, and S3 workflows, improving the e-commerce subscription capabilities and integrating with our warehouse, CRM systems, and behavioral analytics.· Managed the support and enhancement of web applications for significant site features, migrated to a new site theme, and introduced new cancel save features to reduce subscription churn.· Oversaw transitioning from an internally developed subscription platform to a Shopify-integrated product, ReCharge, ensuring a seamless migration process and decreasing subscription account accuracy and customer churn.

San Francisco, California, Us

· Played a vital role within the Customer Success team, directly supporting Pantheon’s high-profile clients and helping them migrate hundreds of sites onto the Pantheon platform.· Provided strategic technical guidance to customers on optimizing the use of Pantheon’s platform and led efforts in extending and enhancing Pantheon’s tools, saving multiple customer accounts.· Acted as one of the primary escalation points for the Customer Success team, resolving advanced performance issues and overseeing complex migration challenges for clients.

Austin, Texas, Us

· Directed the technical strategy, architecture, and development of getmegiddy.com using Drupal 8 & 9, leveraging contributed modules and heavily customizing themes, CSS, and JavaScript.· Led the team to deepen integration with Pantheon services, composer-managed Drupal, configuration management for feature deployment, standardized local development environments, New Relic integration, and automatic testing.· Designed and architected the technical framework for native app development in React Native, integrating with Drupal, Dolby.io, and Stream Chat.

Austin, Tx, Us

· Led solution architecture for in-store food production and retail mobile technologies, driving innovation and efficiency.· Conducted comprehensive analysis and provided strategic recommendations on integrating Amazon systems within Whole Foods Market stores.· Authored and presented white papers on systems and architectural strategies for in-store food production, retail checkout, mobile ordering, and connected systems, influencing key decision-making processes.

Santa Clarita, California, Us

· Led the architecture and development of a consolidated content and e-commerce catalog for all Princess ships using Drupal 7 & 8.· Directed the architectural design and implementation of e-commerce applications for the onboard Interactive TV system.· Managed the development of applications for guests and crew, utilizing decoupled Drupal, native technologies, and web apps in React.· Oversaw the implementation of REST-based replication for content and data synchronization. · Devised and led the development of a migration path to Drupal 8 for the Princess@Sea core and ship CMS, ensuring a seamless transition and enhanced system capabilities.

Santa Clarita, California, Us

· Led the expansion of the Drupal 7-based Princess@Sea platform to include shore excursion purchasing, generating an additional $8,000,000 in revenue.· Managed the delivery of applications and processes for the Culinary and F&B teams, resulting in a $3,000,000 reduction in food costs.· Directed the implementation of guest and crew applications and operational changes, saving 70 hours of labor per day for room service.· Introduced a Canvas Angular application integrated with Drupal 7 to automate the creation of daily guest newsletters, saving 30 hours per day of manual effort.· Enhanced the DevOps pipeline, automating over 20 hours of manual effort weekly.· Provided consultation and facilitated integration between the Drupal-based Princess@Sea and Carnival Corporation’s OCEAN Medallion program.· Interviewed, mentored, and supervised employees and contractors, both on-site and remotely, fostering a high-performing team environment.

Santa Clarita, California, Us

· Directed the development and implementation of the Drupal and Node.js based Princess@Sea chat feature, used by over 300,000 guests annually. · Oversaw the launch of multilingual support in the Drupal-based Princess@Sea platform, establishing translation management workflows for nine languages.· Architected and optimized content workflows for both centralized and decentralized management, accommodating shore-side and shipboard operations.· Expanded the CI/CD pipeline for shore and ship environments, enabling over 2,000 production deployments annually across the fleet.· Collaborated with Princess executive leadership to define and shape the strategic roadmap for Princess@Sea.

Santa Clarita, California, Us

· Led the definition, development, and deployment of the award-winning guest experience application, Princess@Sea, enhancing onboard guest services. · Managed developing and deploying a Drupal 7-based digital signage platform for 120 screens on Royal Princess and three additional ships.· Delivered the inaugural version of the CI/CD pipeline to support Princess@Sea on Royal Princess, improving deployment efficiency and reliability. · Implemented the Kanban methodology and integrated tools such as Jira, Confluence, Stash, and Crucible to enhance team productivity and collaboration.

Santa Clarita, California, Us

Streamlined our team’s developer experience which eliminated 30 hours of manual effort per week. Architected a shipboard and shoreside company intranet which merged multiple disparate applications into one. Led R&D for digital signage, video on demand, learning management systems, and guest experience applications. Implemented the first Agile and Scrum practices within Princess.

Santa Clarita, California, Us

Conversion of flash-based applications to web based applications and modifying ActionScript code. Maintained HTML, CSS and PHP code of shoreside and shipboard intranet. Contributed to our company “X-Factor” project to produce innovation concepts to our executive leadership.