During my tenure as Network Analyst at Byrider Franchising, LLC I’ve been responsible for maintaining core network equipment and overseeing network security. I’ve managed and maintained network connec- tivity for 135 locations across the U.S. I have also overseen the migration of the phone systems at our cor- porate owned locations from various vendors hardware to a centralized Cisco Unified Communications environment. In conjunction with implementing the Cisco Unified Communications environment I also played a key roll in designing and maintaining three different call centers utilizing Cisco Unified Call Center Express. I have extensive experience coordinating telecommunications providers, outside vendors and internal resources to meet tight deadlines.

As a Network Systems Analyst at IMCPL I maintained and installed all routers, switches, and firewalls at all library locations. I also was primary systems administrator for all Linux and Solaris based servers. I also participated in planning and executing a Cisco Unified Communications rollout at 23 locations.