Nate Crylen Email & Phone Number

Ottawa, On, Ca

Ottawa, Ontario, Canada

Toronto, Ontario, Canada

Auto (OEM) client (3+ mon.) - United States- Leading team of strategic designers, creating a vision for 3 transformational customer experiences to be launched over next 2-3 years for Chief Customer Experience Officer of $100B+ revenue OEM- Orchestrating product definitions (pilot and at-scale), full execution roadmap, governance and op model. Defining product vision and OKRs, KPIs to perfect product-market fit and scale to 30M+ customers BCG recruiting application (4+… Show more Auto (OEM) client (3+ mon.) - United States- Leading team of strategic designers, creating a vision for 3 transformational customer experiences to be launched over next 2-3 years for Chief Customer Experience Officer of $100B+ revenue OEM- Orchestrating product definitions (pilot and at-scale), full execution roadmap, governance and op model. Defining product vision and OKRs, KPIs to perfect product-market fit and scale to 30M+ customers BCG recruiting application (4+ mon.)- Launched 3month application pilot to help students navigate BCGs intensive recruiting process. Achieved 75%+ take rate (800 user pilot), 125+ avg. users / week- Defined expansion strategy, detailing a 3 month plan to scale the application to 10K+ annual users across the globe- Defined analytics strategy, conducted vendor selection and negotiation, reducing engineering overhead and giving real-time control to functional teams to A/B test features and measure value - Led 3rd party application development team, prioritizing features and running 10+ bi-weekly Sprint cadence Show less

Ottawa, Ontario, Canada

Healthcare client (5+ mon.) - United States- Lead agile delivery management of a new digital solution for a leading healthcare company, large team of 5+ agile teams including product owners, designers, engineers, back-end specialists- Worked directly with a human centered design team to bring a modern customer experience to market - owning scope definition, resource planning and execution strategyTelecom client (11+ mon.) - United States- Served as Product Leader of… Show more Healthcare client (5+ mon.) - United States- Lead agile delivery management of a new digital solution for a leading healthcare company, large team of 5+ agile teams including product owners, designers, engineers, back-end specialists- Worked directly with a human centered design team to bring a modern customer experience to market - owning scope definition, resource planning and execution strategyTelecom client (11+ mon.) - United States- Served as Product Leader of a digital, eCommerce product generating new revenue from a large, under-targeted customer base (12M+ customers)- Enabled digital transformation, demonstrating ability to navigate complex organizations & create $M in value- Managed product roadmap, multiple development teams, executive prioritization- Led 8 designers/developers/architects, leveraging Agile methodology for 2 main product iterations - minimum viable product & integrated solution- Led sourcing of a third party vendor providing core payment functionality, managed delivery of solution across onshore/offshore teams over 4 months- Analyzed levers and customer demand through funnel, using data-driven decisions to dictate roadmap & subsequent value creation Show less

Greater Chicago Area

Served as Chief of Staff for Global Platinion CEO (800+ global headcount) as part of a secondment program. Coordinating business development strategy across 4 global regions.

Greater Chicago Area

Consumer packaged goods (CPG) client - United States- Owned 7 value streams (e.g. Finance, Sales & Marketing, Master Data, etc.), working with global business unit leads on developing the product roadmap and business case for a new, global SAP S/4HANA solution- Led client workshops (15+ business unit VPs) to understand process/technical pain points and make critical enterprise solution decisions- Advised & developed presentation with CIO, approved by Executive Committee, to… Show more Consumer packaged goods (CPG) client - United States- Owned 7 value streams (e.g. Finance, Sales & Marketing, Master Data, etc.), working with global business unit leads on developing the product roadmap and business case for a new, global SAP S/4HANA solution- Led client workshops (15+ business unit VPs) to understand process/technical pain points and make critical enterprise solution decisions- Advised & developed presentation with CIO, approved by Executive Committee, to detail full recommendation including - business case, org. structure, product development, product roadmap, product maintenance & support, etc. for multi-year, multi-$M dollar transformationFinancial services client - Chile- Owned DevOps value streams (e.g. Continuous Integration, Continuous Delivery, Infrastructure-as-code), working with 4 Agile pods (~20 designers/engineers per pod) on development of new digital products- Guided teams on DevOps adoption improving the delivery pipeline, product quality via test automation and speed to market by 7 weeks- Advised on enterprise release management strategy, specifically how to manage complex release schedules for new products built on legacy, monolithic architectures Show less

Chicago, Il

At Deloitte Digital I was primarily focused in the Public Sector industry where I gained experience with CRM (including SFDC and Siebel), case management, and numerous public service programs. I led client transformations including business process re-engineering & design, new system development & deployment and organizational change management. I worked directly with Deloitte’s Digital Public Sector leadership team, defining go-to-market strategy. I helped pitch new business, authored RFPs… Show more At Deloitte Digital I was primarily focused in the Public Sector industry where I gained experience with CRM (including SFDC and Siebel), case management, and numerous public service programs. I led client transformations including business process re-engineering & design, new system development & deployment and organizational change management. I worked directly with Deloitte’s Digital Public Sector leadership team, defining go-to-market strategy. I helped pitch new business, authored RFPs, conducted use case demonstrations and authored marketing collateral. Show less

Deerfield, Il

Responsible for iPad and Sharepoint applications for the BioSciences business unit at Baxter Healthcare. Our team supported over 400 internal sales customers who used our output within marketing and financial functions to better serve Baxter's commitment to save and sustain life.

Naperville, Illinois

Acquired by Markit, Quantitative Services Group is a leading independent provider of global equity research, advanced trading analytics, and investment consulting services. During my tenure I worked alongside the leading equity analysis team to better meet the needs of the market and our top clients. Among other responsibilities, I compared and consolidated trade cost analysis figures across competitor data to understand reporting filters and to ensure internal filters were not excluding vital… Show more Acquired by Markit, Quantitative Services Group is a leading independent provider of global equity research, advanced trading analytics, and investment consulting services. During my tenure I worked alongside the leading equity analysis team to better meet the needs of the market and our top clients. Among other responsibilities, I compared and consolidated trade cost analysis figures across competitor data to understand reporting filters and to ensure internal filters were not excluding vital information for trades occurring across multiple international venues. I assisted our banking customers in mapping their unique algorithm sets- vital to performance evaluation across trading buckets and intervals. At my lead, our team also designed a customized, web-based user guide for clients interfacing with our post and pre-trade cost analysis applications. Show less

Newcastle, Australia

Based in Newcastle, Australia, P.R.I.D.E. Coaching Network Pty Ltd is about developing and fulfilling the potential of any group of people brought together for a common cause. Through his unique expertise and consultation services, owner Richie Williams has developed his firm into a one of a kind provider in Western Australia. Delighted to be offered the opportunity while studying in Australia, I undertook the position and assisted in the development of a social web platform to connect players,… Show more Based in Newcastle, Australia, P.R.I.D.E. Coaching Network Pty Ltd is about developing and fulfilling the potential of any group of people brought together for a common cause. Through his unique expertise and consultation services, owner Richie Williams has developed his firm into a one of a kind provider in Western Australia. Delighted to be offered the opportunity while studying in Australia, I undertook the position and assisted in the development of a social web platform to connect players, umpires, and coaches of football in Australia. I worked alongside Richie to analyze key partnership opportunities in the non for profit sector and oversaw a 5-year, $40+ million development proposal for a new "Western Sydney Football Community". Show less

Master Of Science, Information Systems

Entrepreneurship & International Business, Corporate Innovation

Activities and Societies: President of the Kappa Sigma Fraternity ; Vice President of Indiana University Club Golf

International Business

Activities and Societies: 180 Degrees Consulting Completed a study abroad semester in International Business with accolades for academic.