Nate H. Email & Phone Number

South Carolina, United States

Greenville, South Carolina Area

• Providing Tier 2 support for company iOS, Android and Web apps.
• Beta testing new software and updates for apps on the iTunes App Store and Google Play Store.
• Using user feedback and design principles to implement better UIX across apps and services.
• Using Visual Studio, Visual Studio Code, and Atom to help develop revised front end for our webservice using Bootstrap, Javascript, CSS3 and HTML5.
• Photographing products and models with professional studio equipment for our print catalog and web store.

Greenville, South Carolina Area

• Enhancing business strategy to expand customer base through sales to wiring/security distributors.
• Training customers and configuring new PBX systems via remote support.
• Creating marketing materials for targeted customer base.
• Quoting, configuring and selling systems to distribution partners and their customers.
• Aiming to achieve a high level of customer satisfaction.

Greenville, South Carolina Area

• Developing JavaScript to automate PDF processing though Adobe Acrobat.
• Assisted IT department in administration of computers and development of workflow.
• Developing and building an internal company wiki website containing streamlined processes and customer information.
• Processing and automating digital deliverables on a monthly basis.
• Producing digital training tools for the client base to use with the company’s services.
• Designing layout content for multiple monthly publications in a clean and creative manner.

Greenville, South Carolina Area

• Providing assistance for the director of public affairs.
• Producing and editing multiple video documentaries of disaster victims who were assisted by the Red Cross.
• Shooting video and still photography for events and disasters in the region.
• Writing press releases as needed.
• Creating and enhancing a public affairs training program for volunteers that is specific to the region.

Greenville, South Carolina Area

• Helped to manage a staff of twelve students working on a 500+ page yearbook.
• Utilization of skills in project management and IT troubleshooting.
• Worked as IT administrator of yearbook controlled computers.
• Maintained security of sensitive data.
• Planned and managed photo shoots with a professional in-house photo staff.
• Contributed to the restructuring of the yearbook-making process.

Greenville, South Carolina Area

• Interacted with and provided "white glove" service for C-level executives on a regular basis.
• Managed multicast lab-imaging and mass computer upgrades.
• Gained and fostered troubleshooting, analysis and repair skills.
• Employed out-of-the-box thinking to find ways to meet customers' needs with limited resources.

Greenville, South Carolina Area

• Acquired ACMT certification for troubleshooting and repair of Apple computers.
• Dealt with customers on a daily basis.
• Successfully troubleshot, repaired and upgraded Apple laptops and desktops.
• Demonstrated the ability to preform well in an environment that demanded high turnaround.

Greenville, South Carolina Area

• Worked as an HP warranty technician and repaired a variety of computers.
• Gained retail sales experience, cash-handling experience, and contributed to team sales goals.
• Learned about effective sales techniques and proper product presentation.