-DRIVING DEALER SUCCESS-*Performance ReportingPivotal Solutions Performance Reporting will ignite your bottom line! We transform your transaction data, from every part of the deal, into competitive reports detailing every level: Salesperson, Sales Manager, F&I Manager, Lender and Model*F&I ProductsMore about the Process than the Products. We help sales people and their managers understand F&I products and services, and how to display their value in a manner that makes cost irrelevant, resulting in a better understanding of F&I and the role it plays in the sale of the car.*CoachingWe are all about Driving Dealer Success. Success for your Associates. Success for your Business. And most of all, Success for your Customers. We like to think it is A-B-C Simple!

High volume auto dealership with an outstanding reputation for customer satisfaction Has been voted Manager of the Month by fellow managers seven times in four yearsSells financing and credit life, accident and health insurance to customersProvides customers with thorough explanations of aftermarket products and extended warrantiesEstablishes and maintains professional working relationships with several finance sourcesProcesses all federal, state, and dealer paperwork related to vehicle transactionsCompletes paperwork necessary for vehicle sales and leasesAcquires and maintains current state insurance license, completing continuing credit insurance education as neededTrains sales staff regarding the benefits of financing insurance and extended service programsCoordinates finance forecasting with sales department forecasting to achieve desired levels of penetration and incomeTakes credit applications and reviews each applicationPrepares and presents reports on finance penetrationEffectively presents information to top management, public groups, and/or boards of directors at monthly meetings SALES AND LEASING CONSULTANT 2005 to 2008 (promoted to current position)Indy Honda, Indianapolis, IN High volume auto dealership with an outstanding reputation for customer satisfaction Recognized for consistently meeting and exceeding monthly sales goalsCommunicated effectively with customers to successfully meet their automobile needsGenerated high volume of business through telephone leadsDeveloped extensive knowledge of Honda vehicles and features as well as competitive productsWorked closely with finance department in qualifying customersEstablished long-term relationships with clients to ensure return business and generate referrals Maintained accurate records, databases, files, and reports