Nate Huff Email & Phone Number

Muncie, Indiana, United States

• Solidified brand structure, imagery, and messaging to clarify the organization’s work and impact to external stakeholders.• Built organizational systems, workflows, and SOPs to increase department effectiveness, decrease project-turnaround time, and prevent errors in deliverables.• Created annual marketing plans to support departmental goals from across the organization.• Purchased traditional media and digital ads.• Planned and executed large-scale events.• Participated in'TeamBuilders,' an internal group working to increase internal morale and employee engagement.

Indianapolis, Indiana, United States

• Created and executed annual marketing plans for 17 non-profit and for-profit organizations.• Served account managers by assisting them with creating sound strategies for their portfolio of clients.• Trained account managers 1-on-1 and through the creation of tools, training materials, and standard operatingprocedures.• Oversaw the allocation of staff resources across the entire portfolio of clients to maintain service levels.• Continued managing accounts, particularly those of high-visibility or troubled clients.

Indianapolis, Indiana Area

• Maintained, expanded, and recreated brands for industry-leading clients.• Rebranded a 110-year-old non-profit that had attempted and failed in rebranding for two years prior.• Lead a multi-agency marketing team for one organization that achieved growth from $4.8m to $7.2 million in threeyears.• Directed the creative and content needs for websites, email campaigns, digital ads, printed collateral, traditionalmedia, and social media.• Managed the flow of projects from conception to execution and analysis.• Participated in the creative process by writing copy, designing print and digital materials, building landing pages andwebsites, editing video and audio, photography, and more.

Indianapolis, Indiana Area

• Executed marketing campaigns including direct mail, printed collateral, social media posts, and video production.• Created processes and tools for student application and enrollment, financial reimbursement, and budget tracking.• Conceptualized and designed the brand, including positioning, visual identity, promise, values, and targeting.

Indianapolis, Indiana

• Developed tools and processes to support all other departments as they interacted with procurement.• Issued RFPs and analyzed bids for hundreds of high-visibility malls, commercial buildings, and large portfolios of smaller shopping centers across the country.• Identified bid winners on the basis of price, fleet size, customer service, technological innovations, hauling capability, and other factors.• Negotiated with vendors to achieve spending and service level goals.

Indianapolis, Indiana Area

• Created collateral for individual clients and as an independent contractor for agencies.• Designed web strategies for clients seeking to increase sales and digital presence.• Created or updated branding packages for new and existing companies.

Indianapolis, Indiana Area

• Managed IT helpdesk supporting over 50 kiosks and 100 staff members working between 4 locations and their homes.• Coordinated with approximately 20 vendors on projects related to the installation and maintenance of fiber network connectivity, servers, phone systems, software, audio/video systems, and printers.• Partnered with staff from all departments in their projects by using technology to serve their needs.• Interviewed, trained, and managed a Leadership Resident.• Oversaw the department in the 3 month interim between IT Directors after the sudden loss of the former IT Director.

Indianapolis, Indiana Area

(DAST Consulting was a small IT consulting firm serving mostly not-for-profits. It was acquired by Braden Business Systems in October 2015)PROCUREMENT MANAGER• Initiated and managed dozens of vendor relationships, monitoring partnership levels and relaying needed certifications to the engineering team.• Created client-facing quotes valued up to $200,000.• Worked with internal engineers and vendors to achieve lowest possible pricing through deal registrations, negotiations, and joining partnership programs.• Worked with project managers, account managers, engineers, and technicians to ensure all client needs were fulfilled.LOGISTICS MANAGER• Routed all incoming tickets to the correct technician based on factors such as: availability, client familiarity, technical ability, physical location, etc.• Coordinated with management, engineers, and technicians to resolve priority issues quickly.• Designed a process leading to a 91.4% decrease in initial response time, increasing the by number of tickets that met the contractually established service level agreement by 14%.HELPDESK & DESKTOP SUPPORT TECHNICIAN• Maintained and managed desktop and network systems across 5 clients each with 50-350 workstations.• Created exhaustive and detailed inventories of IT equipment.• Communicated complex networking, workstation, and server situations to clients with little or no technical experience.

Indianapolis

• Implemented new software used for dispatching over 1000 field installation and service technicians across 48 states.• Mapped initial processes and formulas for determining branch capacity.• Quantified various factors such as technician schedules, driving distances, job locations, and inventory availability to forecast each branch’s capacity.• Coordinated with the finance department, IT, regional directors, regional managers, branch managers, customer service, and sales managers to fix flaws in the new software and how it integrated with current systems.• Managed work schedules for around 350 field technicians.• Monitored and forecasted capacity for 40 branches across 17 states.• Participated on the training team for new Logistics Coordinators.

Indianapolis, In

PRINT PRODUCTION• Managed incoming orders and equipment to ensure that all projects were completed on time and to expected standards of quality.• Designed logos, business cards, flyers, and other print materials using the Adobe Creative Suite.• • Created and executed a new process which efficiently sorted and prioritized incoming jobs to decrease print job turnaround time, and increase internal communications regarding the status of each order.DELIVERY DRIVER• Scheduled daily deliveries based on short and long-term needs to ensure that orders were delivered on time.• Exhibited flexibility in replanning routes on-the-go as new information or orders changed priorities.• Implemented a route planning tool to minimize mileage, fuel consumption, and time on the road.

Ballard, Seattle, Washington

COMMUNICATIONS INTERN• Generated a 31% growth in the number of “Likes” on the Facebook page over 7 months.• Increased the amount of feedback from Facebook posts by 173%.• Acted as a liaison between the productions and communications team to ensure sound branding.• Aided in the planning, promotion, and execution of special events.• Designed creative promotions for several one-time and recurring events using the Adobe Creative Suite.PURCHASING INTERN• Created spreadsheets and processes which supported existing policy to make ordering quick, efficient, and accurate.• Sustained a 100% service level with all week-to-week items.• Collaborated with Elders in the local church and the central purchasing department to ensure that all policies and procedures were followed.FINANCE INTERN• Recruited and trained a team of volunteers with the weekly responsibility of processing incoming checks and cash.• Maintained the quality of the donor database by ensuring all records were entered accurately and kept up to date.• Consolidated complicated financial reports so that they could be easily understood by leadership.TECHNICAL DIRECTOR• Assisted in a complete audio and video rebuild & expansion in the Mars Hill Ballard facility.• Trained approximately 30 volunteers as camera operators and/or technical directors.• Headed video production for Sunday services as the Technical Director, ensuring that all cameras and operators were in place and functional.

Indianapolis, In

Indianapolis, Indiana

• Implemented the museum’s architectural blueprint archival system.• Designed, programmed, and installed a barcode-driven inventory system; enabling the cataloging and tracking of each individual blueprint by the museum’s employees.• Coordinated the interactions between the museum and its architectural firm.

Bachelor Of Science, Double Major: Marketing, Supply Chain Management Minor: Economics

Pastoral Studies

2006-2007 - Attended full time 2007-2014 - Taking classes as time allowed

Technical Degree, Radio And Television Production & Broadcast

High School

High School