- Independently supports, manages, and implements new technologies for clients, encompassing MDM deployment, network configuration, data migration, and server management.- Delivers continuous technical support and end-user training to guarantee client contentment and maximize technology efficiency.- Sustains relationships with billion-dollar clients as the main liaison for information and security updates, SOP development, and disaster recovery strategies.

- Conducted a comprehensive assessment of client relationship procedures to pinpoint areas for enhancement.- Spearheaded a substantial internal data migration initiative bridging two services, encompassing the successful transfer and validation of 7,000 data points.- Aligned the objectives and aspirations of all internal teams engaged in the project to foster a cohesive working environment aimed at shared goals.

Accomplished professional factory race car driver with championship titles.

- Designated for a specialized career development initiative in Minnesota.- Developed and oversaw data scripts, conducted result analysis, and played a key role in elevating the 5G user experience for Apple devices.- Enforced a Non-Disclosure Agreement (NDA) owing to the sensitive nature of the tasks involved.

- Commenced employment as a Sales Specialist, advanced to the role of Technical Specialist, and subsequently promoted to the distinguished position of Genius, earning the distinction of being the youngest individual to achieve this title on a company-wide scale.- Spearheaded the pilot programs and formulation of internal services adopted across Apple retail stores worldwide.- Conducted comprehensive technical training sessions for newly onboarded employees and supported the professional growth of team members through promotions.- Successfully revitalized relationships within a nascent store location in Minnesota, contributing to the transformation of an inexperienced team into one of the premier technical establishments in the region.- Demonstrated consistent excellence by securing 19 awards and commendation plaques in recognition of outstanding performance throughout my tenure.

Team Driver