Nathan Curry

Nathan Curry Email and Phone Number

Technical Product Owner @ Pro1 IAQ >>> Technical Product Development | New Product Launches | CSM® | CSPO® @ Pro1 IAQ
Nathan Curry's Location
Denver, Colorado, United States, United States
Nathan Curry's Contact Details

Nathan Curry personal email

About Nathan Curry

As a natural process improver and operational leader, I support developing and refining products and solutions in the telecommunications space. I blend my knowledge of business requirements, customer demands, and hands-on execution standards to solve critical pain points in product development and installation. With solid business and technical acumen, I ensure myself and my teams are rallied around business and product objectives while consistently striving to push the envelope and take the operation into the future. I believe in iterative learning and continual improvement across both projects and teams.Throughout a strong tenure with Dish Network, I was tapped to lead on newly developed teams, in support of innovative products, and as a partner to engineers and product developers to identify opportunities to improve the customer journey. As a servant leader, I am collaborative, empathic, and synergistic. I quickly hear a high-level concept and immediately begin breaking it down into requirements and actionable items. This allows me to navigate multiple facets of the business with maximum impact delivered.AREAS OF EXPERTISE🎯 Product Development Lifecycle 🎯 Technical Process Improvement 🎯 Field Installation 🎯 Product Demos, Training, & Troubleshooting🎯 Cross-Functional Collaboration 🎯 Creative Problem-Solving🎯 Continuous Improvement🎯 Process Workflows & SOPsKEY ACHIEVEMENTS➽ Sought out by product teams to provide technical expertise and insights during all phases of the product development lifecycle for both new product and existing product releases. ➽ Supported major launch of Hopper Plus Android TV set top box, driving strategies and optimized process cadences to refine installation and customer experience. ➽ Recognized with 2 Distinguished Service Awards – given to top 1% of employees across the enterprise.Open to networking and connecting, I can be reached directly at nathanpcurry@gmail.com.

Nathan Curry's Current Company Details
Pro1 IAQ

Pro1 Iaq

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Technical Product Owner @ Pro1 IAQ >>> Technical Product Development | New Product Launches | CSM® | CSPO®
Employees:
26
Nathan Curry Work Experience Details
  • Pro1 Iaq
    Senior Technical Product Owner
    Pro1 Iaq Apr 2024 - Present
    Broomfield, Colorado, United States
  • Dish Network
    Product Manager
    Dish Network May 2023 - Apr 2024
    Englewood, Colorado, United States
    Responsible for driving new product innovations as well as supporting existing products within the Hopper product family. Drawing upon my field experience, I played a key role in developing mobile applications specifically designed for field technicians.✓ Created a solution for proactively addressing customer signal degradation issues which will increase customer satisfaction and reduce churn✓ Led efforts to identify areas of opportunity in STB stability with a focus on improving the customer experience✓ Developing a mobile diagnostic iOS/Android application for field installation technicians to deliver powerful new capabilities to diagnose and resolve service issues onsite✓ Modernizing a mobile validation tool by transitioning from USB tether to QR code payload transfer, removing unnecessary points of failure and reducing data transfer times
  • Dish Network
    Senior Business Operations Analyst
    Dish Network Apr 2021 - Jun 2023
    Traversed across various products and programs to craft strategies and solutions that impacted product development and drive process improvements. I support the complete product lifecycle from ideation to proof of concept while adding critical insights to field operations to ensure products are installable and ready for market launch.✓ Partnered to launch Hopper Plus Android TV set-top box – lowering installation times 30+ minutes – refining installation processes, cultivating collaborations with engineering, and innovating solutions to lingering challenges. ✓ Created product training curriculum and processes that supported 6K nationwide technicians with content across design features, product installations, and field practices. ✓ Oversaw development and deployment of procedures and tools to enhance range of field and product capabilities and increase productivity. ✓ Navigated cross-functional partnerships and with product development teams to create and refine tools to support new lines of business, including ability to perform installations of ADT and SimpliSafe home security products, Wireless ISP (WISP) networks, MVDDS, and private 5G/LTE networks. ✓ Led an initiative to modernize and redesign technician-centered applications. ✓ Trusted to add value to business development tactics, scoping new products and services, including unreleased products from Google and Ring, to ensure product profitability and compatibility with technician capabilities.
  • Dish Network
    Operations Manager
    Dish Network Mar 2018 - Apr 2021
    Denver, Co
    Owning the full scope of operations and management of the Key Accounts Team, I drove the development of processes, standards, and training programs to amplify projects and products. I partnered with senior executives to craft and deploy strategies and tactics to elevate team performance, productivity, and customer experience.✓ Applauded with 2 Distinguished Service Awards – given to top 1% of employees across the enterprise. ✓ Collaborated on conception of Customer Integration Team – catapulting enterprise to top-ranked provider of automation platforms – showcasing concierge-level support embedded with top technical and product knowledge. ✓ Trusted by corporate product teams to provide technical expertise and insights during all phases of the product development lifecycle, including information gathering, troubleshooting, and field testing. ✓ Supported evolving business development strategies and objectives, collaborating with sales teams during trade show events and with major client demonstrations. ✓ Navigated MVDDS site acquisition project to retain FCC license across 4 site installation projects in tight timeline to maintain revenue stream and investment.
  • Dish Network
    Field Service Manager
    Dish Network Jun 2017 - Mar 2018
    Denver, Colorado
    I stepped up to lead as the Field Service Manager, a newly created role, to manage and mentor the Key Accounts Team and provide expertise surrounding execution and product support. ✓ Spearheaded development of system diagrams supporting $40M+ projects, leveraging unmatched product knowledge and proficiency in CASE tools.✓ Partnered across product, engineering, and sales functions and with diverse stakeholders to spur creation of Dish CEDIA program. ✓ Played integral role in design and buildout of home automation lab to showcase Dish product integrations, cultivating opportunities to train and optimize installation processes.
  • Dish Network
    Technician
    Dish Network Oct 2008 - Jun 2017
    I was tapped to lead as an inaugural member of the Key Account Team, our mission was to provide white-glove services to VIP customers and C-suite executives while leading across the full installation lifecycle. I traveled to diverse markets and regions to ensure top support and product services. ✓ Trusted to train and mentor installation technicians, showcasing knowledge of product and field requirements. ✓ Upleveled knowledge in high-end control systems through multiple certifications earned that spanned Control4, Crestron, and Savant.

Nathan Curry Skills

Team Leadership Leadership Troubleshooting Cabling Routers Wireless Technical Support Telecommunications Switches Wireless Networking Ip Broadband Customer Experience Testing Customer Retention Lan Wan

Nathan Curry Education Details

Frequently Asked Questions about Nathan Curry

What company does Nathan Curry work for?

Nathan Curry works for Pro1 Iaq

What is Nathan Curry's role at the current company?

Nathan Curry's current role is Technical Product Owner @ Pro1 IAQ >>> Technical Product Development | New Product Launches | CSM® | CSPO®.

What is Nathan Curry's email address?

Nathan Curry's email address is na****@****ail.com

What schools did Nathan Curry attend?

Nathan Curry attended Metropolitan State University Of Denver.

What skills is Nathan Curry known for?

Nathan Curry has skills like Team Leadership, Leadership, Troubleshooting, Cabling, Routers, Wireless, Technical Support, Telecommunications, Switches, Wireless Networking, Ip, Broadband.

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