- Provides second level support for HR systems including SAP payroll, Electronic Time Tracking, electronic self service (ESS), first level support to, Business Compliance System and HR subsystems- Works on HRIS projects including design documentation, SME work and system testing. Interacts with IT partner in proving direction to programmer analysts supporting HR systems. - Prepares periodic or ad hoc reports for senior management. Consults with and assists business areas with reporting needs.- Acts as a business systems consultant for HRIS and payroll and advisor to the organization, including functional and occasional users and other work management teams.- Reviews, determines and authorizes security access to HR systems.- Develops and recommends process improvement and enhancements for the HRIS systems.- Coordinate/facilitate ongoing systems training. Maintains HR Library, HR forms an onboarding databases for the organization.- Partners with Talent Acquisition team on the design and functionality of Kenexa/Brass Ring.- Ensures ongoing operations and maintenance of the HR systems and various HR interfaces.- Complies with work requirements related to attendance and notice of absence, general conduct and following work direction.

As a Customer Experience Manager I was responsible for the employee and customer experience while in a Best Buy retail store. Coaching and training department supervisors on how to analyze their specific business and develop plans to improve any gaps in performance and behaviors.

Responsible for coaching and training the Computer department employees on selling strategies. Developing business plans for the department to improve areas of opportunity. Follow up with employees on specific behaviors that were necessary for success. Helped with the integration of one of the first BBFB segments in the Twin Cities area in Coon Rapids, MN under the direction of Dustin Becher.

Similar to Computers/BBFB Area Manager position with the emphasis in home theater.

Responsible for staffing/training/scheduling, merchandising and overall profitability of the following areas of the store: Media (music, movies and gaming) and Wireless (cell phones and MP3 players)