Natheeshan Siva Email & Phone Number

London, England, United Kingdom

• Producing innovative ideas and confirming these through experimenting and prototyping.
• Designing and developing solutions with a focus on the automation of build, test and deployment activities using executable patterns.
• Evaluating and analysing metrics to continually improve performance.
• Using, and contributing to the development of standard patterns.
• Collaborating with principal engineers and domain architects to build an understanding of the wider platform and how it supports business objectives.

City Of London, England, United Kingdom

As an Open Banking Tester, I support the completion of system integration, user acceptance and regression testing within release schedule deadlines, and will escalating issues identified during testing to make sure adequate resolution or workaround is implemented.I will proactively identify areas for improvement, escalating through appropriate governance.

London, United Kingdom

• As a Protection Support Analyst, I was positioned to enhance my knowledge through a varied portfolio of work in an analytical and customer focused team environment.Working at the core of a busy and collaborative team.
• Making sure that all reports, documentation and systems recording is technically accurate, compliant and provides the right advice for the client.
• Gathering and maintaining team data, making sure it's logged accurately on Avaloq and the Client Needs Framework.
• Preparing file notes and draft documentation for specialists to review, approve and sign.
• Assisting with scheduling and delivering internal business development meetings.
• Working with insurance providers such as AIG, Aegon, Royal London and other key UK based providers.

City Of London, England, United Kingdom

Would act as the first point of contact for Coutts clients, liaising with internal & external stakeholders to deliver exceptional standards.Worked in a team that aimed to keep its client satisfaction above 95%.Handled between 80-100 clients queries each day varying in severity, length of time and nature of request’s.Constantly meeting “exceptional”.

London, United Kingdom

Working as a Senior Personal Banker, I manage a portfolio of clients, assisting with overall financial planning, including goals and projections. Additionally, I efficiently perform daily operations, while ensuring policies adhere to banking processes and records comply with Customer Due Diligence and Know Your Customer standards. I develop and maintain.

Uxbridge

Demonstrated Knowledge of “KYC”, credit and regulatory processes as well as on boarding new customers to the bank.Provided and promoted self-service alternatives such as digital and telephone banking, Nominated as the "Techxpert"..Created outstanding customer experience and partnered with relevant staff i.e. Mortgage Advisor, Senior Personal Bankers to.

Bachelor’S Degree, Economics, 2:1

Studied Micro and Macro Economics.

A-Levels, Economics

Gcse'S Including Maths, Science, English