When I was telling some of my best clients what I was looking for after leaving Com Pro Business Solutions, this is exactly what I said to them. “I am blessed that I have been given a gift, a gift to communicate a message or concept whether that is 1 on 1, in small groups or with my Pre Paid Legal/Legal Shield career to groups of hundreds of people. I want to make a difference; I want to do something that has an impact on society and the world we live in, to leave a legacy, I want to work with a NFP or for profit company that can help me achieve these goals”

With a 2.5 year hiatus at IKON Office Solutions my entire career in Office Equipment has been with Com Pro. Work for a great local company with a great local owner Mitch Clancey.Difference... he really cares about his Employees and the Customers we provide products and services to. His investment in technology to assist in managing the customers service needs has been trendsetting within our industry. Inventory management via cell phones and software that is live, FM Audit software to track your meter reads automatically for billing and toner alerts for automatic and no charge toner deliveries.We have excellent technicians, that are well trained and have access to all the resources to get our customers doing what they do best, and not having to worry about a broken black or colour photo copier or multifunction printer.I built the territory from virtually scratch. Cold calling, networking, follow up and follow through. I received more than my share of referrals from satisfied customers that were used to the rep only showing up when the lease was ready to expire. I worked to meet the different stake holders through the company to make an impact at each level. My other strength lies in my ability to work with the service team and understand the challenges they have and help them work with the client. It truly is a team effort to maximize the customer experience so everyone wins.My focus is to help people really leverage the technology we are providing them, I am always amazed how few people in the office can actually use the machines they have in their workspace. Working as the company trainer for several years helped me really grasp the challenges that fast paced offices deal with on a day to day basis. I have a great track record for training my clients and getting the most out of the time we spend together, and translating that to actual improvements to processes within companies.Many references available upon request.

Great place to work, learned about selling to the right person in the organization. Learned about the advantages and disadvantages between "Large Corporations" and "Local Community Owned" types of companies.Had a great opportunity to learn about "Team Selling" strategies and using local on site specialists to assist the customer in moving forward with new technologies when they benefit their company.

Working with an amazing team of people from all walks of life was an everyday occurance. With a multitude of tasks to accomplish daily, time management was key. Most every day consisting of cold calling via telephone and in person, training of team members and myself. We had conference calls weekly and 3 way calls with other team members and prospective clients. I was an integral part of the team that also had weekly meetings that shared the vision and provided training for new and existing members.

Working at Audio Video entailed many responsibilities. First and foremost had to sell and hit my own targets, while of course working with our team to help them achieve their targets, and ultimately the store target. Merchandising was a never ending item, not that I had to do it all, but as the manager had to follow up to make sure it was done. With product constantly coming in and out of the store, this was one of the toughest challenges, especially when the store was busy. I was fortunate that for a good period of time, I had a great team of veterans to work with. During my tenure there, we increased profits 40% first year and another 30% the next. We did that by working hard on our introductions, better product knowledge which led to more up-selling, and tripled the Extended Warranty sales, and offered to give them the opportunity to spend those dollars in the store again, if they did not use the warranty!Personally I was awarded the companies Mexico or Hawaii trip 5 years in a row for outstanding sales, profit and extended warranty sales.

My job varied a great deal at SoundsAround because it was such a busy store. Focus was always presenting and selling or helping someone that was presenting and selling. We did most of the merchandising before and after hours, with the assistance of management and warehouse staff. Our staff was also a senior group so there was not as much role playing and sales training done at the floor level. I also assisted the General Sales manager with forecasting and stock ordering.Was awarded sales person of the year in my second year with an outstanding 4th quarter that included the first person to break the 100K mark in December 1991 with 30% profit and 9% extended warranty sales.