Advocating equity and inclusion matching students with mentors to support their confidence and grow in school. By developing, coordinating, organizing and implementing of the VOICE (Volunteers of Issaquah Changing Education) Mentor Program.

A strong approach that integrates & harmonizes physiology and psychology principles to disappear chronic symptoms and build up health and wellness, with an inclined passion for mental health as a result of my own story of a mental and physical health journey. As a Health coach since 2021 complementing my background with Functional since January 2022, I have had the privilege of meeting clients regularly in a 1-on-1 and group settings, assessing their health, and supporting them in sustainable lifestyle changes. Previously, I was teaching busy moms meal prep and nutrition. I take pride in fostering a collaborative and supportive environment for my clients, enabling them to improve their health and habits.Meeting clients on a recurrent basis to assess, support, and improve their health and habitsManage daily operations of the business: administration, business development, content creation & coaching 1-1

In this role, I'll provide our members exceptional customer service, developing strong and supportive relationships that provide motivation and guidance focused on the specific needs of each member• Assists people in the membership and program enrollment process. As well as assisting members and participants with program registration, answering inquiries, including member concerns, and providing information on YMCA membership and programs.• Develop positive relationships including providing prompt and courteous service to members, participants, and guests.• Conduct membership interviews, enrolls new members, and provides motivational support and guidance.• Process member applications, including performing data entry.

- 325 hours of client-face live training conducted (EN/ES), 5 hours per week, doing demos of the software and solving customer inquiries.- Company knowledge base: 25 how-to educational videos recorded teaching demos of the company’s software. 44 videos captioned in English/Spanish and created 15+ client-face written manuals. Migrated 23 articles, reformatted and updated 13 articles with multiple videos in 3 months, and translated 145 articles in 6 months to upgrade the company's knowledge base for internal and external use.- Created various client-specific materials to support the launch of 5 new offers working in conjunction with the Product, Sales, and Marketing teams.

- Manage 140 to 175 monthly customers during the Virta Health enrollment cycle in Spanish & English.- Closing enrollment of 75% of calls which was 125% of the quarterly KPI.- Led the launch of the Spanish enrollment program, translated and collected feedback from the Hispanic community to identify specific needs to improve workflows, and collaborated with the product team.

- Collaborated with a team of analysts to evaluate & analyze job seeker videos to develop & train an AI system- Demonstrated strong attention to detail and adherence to metrics ensuring the collection of high-quality data

- Led branding development, website updates, content creation, UX improvements & company online presence- Managed social media, and graphic design, led e-marketing campaigns, developed courses, and product launches

- Assisted owner with daily business operations, managing clients' and instructors' registrations and communication.- Formatting digital magazine posted every 3 months. - Responsible for content creation, proofreading, and developing collateral for proficiency tests and evaluations.- All design, branding, and web support including Social media content creation & mgmt, printed material, and landing pages, while also offering strategic business advice and support.

Facilitated preparation & instruction for the Denver Spanish Teaching Test to students Conducted personalized advanced Spanish speaking classes, offering one-on-one instruction based on my availability and incorporating native Spanish guests to enhance the learning experience

- International film festival Production Assistance: organizing material, transcribing, and keeping parties involved- Single-handedly managed to coordinate 21 international flights, 190 national flights, and 220 hotel reservations

Managing and supervising employees: payroll, employee review, compliance, total rewards, vacations, and Implementation of staff development & training.Promote from: Administrative AssistantManaging owners' calendars, assisting with congress, flight tickets, booking hotels, etcReviewing and reporting closing, inventory, and billing, while purchasing medical equipment and supplies

- Founder and Production manager.- Manufacturing, packaging, promoting and distributing the product – natural home made gummies.

- Prepared and taught workshops related to psychology (Gestalt and NLP) and communication. - Social Media Management and digital marketing. I developed and managed LM facebook page. I drove 3 advertising campaigns on Facebook.