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Nathalia Scalise Da Luca Email & Phone Number

Customer Success | Adoption | RD Station at TOTVS
Location: Florianópolis, Santa Catarina, Brazil 10 work roles 3 schools
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✓ Verified August 2026 3 data sources Profile completeness 100%

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Current company
TOTVS
Role
Customer Success | Adoption | RD Station
Location
Florianópolis, Santa Catarina, Brazil
Company size
15157 employees

Who is Nathalia Scalise Da Luca? Overview

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Quick answer

Nathalia Scalise Da Luca is listed as Customer Success | Adoption | RD Station at TOTVS, a with 15157 employees, based in Florianópolis, Santa Catarina, Brazil. AeroLeads shows a matched LinkedIn profile for Nathalia Scalise Da Luca.

Nathalia Scalise Da Luca previously worked as Customer Success Manager at Clint and Customer Success Manager at Blip. Nathalia Scalise Da Luca holds Bacharelado, Advertising from Faculdade Cásper Líbero.

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TOTVS

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Profile bio

About Nathalia Scalise Da Luca

Passionate, creative, and results-driven Customer Success professional with a customer-centric approach; I'm Nathalia Scalise, but you can call me Nath. I graduated in Social Communication - Advertising from Casper Libero College and hold a postgraduate degree in Project Management from FGV.Since 2018, I have been focusing on client success, with experiences in digital marketing agencies, influencer PR, global agencies, and most recently, AI for Social Listening. Currently, I am a Customer Success Manager (CSM) at Clint, a 100% digital CRM platform. My mission is to ensure our clients maximize the value of our solutions by promoting the harmonious integration of technology, processes, and people to achieve great results.Some areas I have experience in:Digital Marketing / Social Listening / Responding / CRM / Customer Centric / CX / Assertive Communication / Training Application / AD / Workfront / Trello / Slack / Workplace / Briefings and Debrief / Onboarding and Ongoing / Salesforce / HubSpot / Microsoft Office / Canva, among others.I am always open to new connections and learning opportunities. Let's connect!

Listed skills include Publicidade, Atendimento Ao Cliente, Marketing, and Vendas.

Current workplace

Nathalia Scalise Da Luca's current company

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TOTVS
Totvs
Customer Success | Adoption | RD Station
State of Santa Catarina, Brazil
Website
totvs.com
Employees
15157
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10 roles

Nathalia Scalise Da Luca work experience

A career timeline built from the work history available for this profile.

Customer Success | Adoption | Rd Station

Totvs

State Of Santa Catarina, Brazil

Customer Success Manager

Current
Clint

Florianópolis, Santa Catarina, Brasil

Responsável por garantir o sucesso e satisfação dos clientes, atuando como principal ponto de contato, ajudando-os a obter o máximo valor da nossa plataforma de CRM 100% digital. Foco em construir relacionamentos duradouros e impulsionar a eficiência e inovação através de tecnologia e processos otimizados.

Jun 2024 - Present

Customer Success Manager

Blip

Duplar com AM (Account Manager);Onboarding e Ongoing de clientes;Alinhamento de expectativas;Acompanhamento da saúde do cliente, a fim de aumentar engajamento,prevenindo riscos de churn;Mapear e alavancar possibilidades de UpSell;Treinamento estratégico para cliente alcançando o KPI definido;Conhecer universo do cliente e ser porta-voz dentro da Blip; Implementação/treinamento do produto Stilingue para base de CSMQBR dentro da base de clientesSalesForce e HubSpo

Apr 2023 - Jun 2024

General Support | Analista Latam Pleno | Suporte | Cx & Cs B2B B2C

Take Blip

Florianópolis, Santa Catarina, Brasil

Jan 2023 - Apr 2023

Analista Pleno De Atendimento Latam Na Stilingue

Stilingue

Ouro Preto, Minas Gerais, Brazil

Jul 2022 - Jan 2023

Analista Júnior De Atendimento Latam

Stilingue

São Paulo, São Paulo, Brasil

Atendimento interno e externo com clientes Latam via Zendesk; Trabalhar em conjunto com time de CS e Education;Abertura e escalação de incidentes para o Time Técnico;Conduzir um cliente em crise junto ao time todo; Criação de conteúdo para o blog e a central de ajuda;

Jan 2021 - Jul 2022

Estagiário Em Atendimento

Isobar

São Paulo E Região, Brasil

Atendimento do cliente e suporte; Participação de Kick off;Elaboração de Briefings e Debrief; Desenvolvimento de relatórios;Ponte de contato entre o cliente e a agência via Trello;Distribuição de tarefas via Workfront;Gerenciamento de campanhas Clipping diário Cliente: Azul, Philips, Samsung, NIVEA e Eucerin

Jul 2019 - Dec 2020

Estagiário Em Atendimento

Dentsu

São Paulo, Brasil

Atendimento do cliente e suporte;Participação de Kick off;Elaboração de Briefings e Debrief;Faturamento e AD;Distribuição de tarefas via Workfront;Clientes: Japan House, Bimbo, Nissin, Ajinomoto, Hisamitsu

Nov 2019 - Feb 2020

Estagiário De Assessoria De Imprensa

Social Box

São Paulo E Região, Brasil

Ponte de contato e negociação com as marcas;Planejamento de carreira do Leo e Jade;Realização dos orçamentos, briefings, agendas e relatórios Acompanhamento e monitoramento do Leo e Jade em eventos e redes sociais; Clientes: Leo Picon e Jade Picon

Jan 2019 - Apr 2019

Estagiário De Atendimento

Bbda | On-Life Marketing

São Paulo E Região, Brasil

Ponte de contato entre cliente e agência;Distribuição de tarefas dentro da agência;Acompanhamento dos processos da campanha do briefing até sua execução;Planejamento fotográfico da campanha;Estudo de identificação de público com a imagem e a mídia;Acompanhamento dos processos de produção do planejamento até sua pós produçãoClientes: Freixenet; Sonheria; Apothek; Dulca; Spinelli; Inkoa

Jan 2018 - Dec 2018
Team & coworkers

Colleagues at TOTVS

Other employees you can reach at totvs.com. View company contacts for 15157 employees →

AP Ana Paula Mendes Alv Mendes Ana Paula Mendes Alv Mendes Colleague at TotvsCuritiba, Paraná, Brazil View → FB Flavia Bacha Flavia Bacha Colleague at TotvsSão Paulo, Brazil View → FR Filipe Rocha Filipe Rocha Colleague at TotvsViana, Espírito Santo, Brazil View → NR Nilton Rodrigues Nilton Rodrigues Colleague at TotvsCampinas, São Paulo, Brazil View → GA Guilherme Albano Guilherme Albano Colleague at TotvsBelo Horizonte, Minas Gerais, Brazil View → LK Lucas Konrad França Lucas Konrad França Colleague at TotvsJoinville, Santa Catarina, Brazil View → AP Ana Paula Pereira Ana Paula Pereira Colleague at TotvsRibeirão Preto, São Paulo, Brazil View → FS Fabíola Santos Fabíola Santos Colleague at TotvsRibeirão Preto, São Paulo, Brazil View → ÁL Ágatha Lira Ágatha Lira Colleague at TotvsBarueri, São Paulo, Brazil View → JM Julia Mota Julia Mota Colleague at TotvsSão Paulo, Brazil View →
3 education records

Nathalia Scalise Da Luca education

FAQ

Frequently asked questions about Nathalia Scalise Da Luca

Quick answers generated from the profile data available on this page.

What company does Nathalia Scalise Da Luca work for?

Nathalia Scalise Da Luca works for TOTVS.

What is Nathalia Scalise Da Luca's role at TOTVS?

Nathalia Scalise Da Luca is listed as Customer Success | Adoption | RD Station at TOTVS.

Where is Nathalia Scalise Da Luca based?

Nathalia Scalise Da Luca is based in Florianópolis, Santa Catarina, Brazil while working with TOTVS.

What companies has Nathalia Scalise Da Luca worked for?

Nathalia Scalise Da Luca has worked for Totvs, Clint, Blip, Take Blip, and Stilingue.

Who are Nathalia Scalise Da Luca's colleagues at TOTVS?

Nathalia Scalise Da Luca's colleagues at TOTVS include Ana Paula Mendes Alv Mendes, Flavia Bacha, Filipe Rocha, Nilton Rodrigues, and Guilherme Albano.

How can I contact Nathalia Scalise Da Luca?

You can use AeroLeads to view verified contact signals for Nathalia Scalise Da Luca at TOTVS, including work email, phone, and LinkedIn data when available.

What schools did Nathalia Scalise Da Luca attend?

Nathalia Scalise Da Luca holds Bacharelado, Advertising from Faculdade Cásper Líbero.

What skills is Nathalia Scalise Da Luca known for?

Nathalia Scalise Da Luca is listed with skills including Publicidade, Atendimento Ao Cliente, Marketing, and Vendas.

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