Nathália Toporowicz Ribas

Nathália Toporowicz Ribas Email and Phone Number

Supervisora de operações @ TokLar - São Mateus do Sul
State of Paraná, Brazil
Nathália Toporowicz Ribas's Location
Curitiba, Paraná, Brazil, Brazil
Nathália Toporowicz Ribas's Contact Details

Nathália Toporowicz Ribas work email

Nathália Toporowicz Ribas personal email

About Nathália Toporowicz Ribas

I am a professional with solid skills in operations management, customer relationship management, data analysis, and development and implementation of commercial strategies.My career has been marked by companies focused on customer satisfaction, where I have discovered that helping companies and individuals optimize their management and increase their business revenue is personally and professionally fulfilling. I am accustomed to versatile and dynamic environments. We are constantly evolving, and that fascinates me!I am an eternal enthusiast of entrepreneurship, business, the world of data, interpersonal relationships, and any other topics that challenge me and take me out of my comfort zone.

Nathália Toporowicz Ribas's Current Company Details
TokLar - São Mateus do Sul

Toklar - São Mateus Do Sul

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Supervisora de operações
State of Paraná, Brazil
Employees:
2
Nathália Toporowicz Ribas Work Experience Details
  • Toklar - São Mateus Do Sul
    Supervisora De Operações
    Toklar - São Mateus Do Sul
    State Of Paraná, Brazil
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  • Toklar - São Mateus Do Sul
    Operations Supervisor
    Toklar - São Mateus Do Sul Nov 2022 - Present
    São Mateus Do Sul, Paraná, Brazil
    - Responsible for supervising and integrating all areas of the company, including, sales, finance, marketing, and human resources, to ensure alignment and achievement of objectives;- Defining and monitoring performance goals and indicators, with continuous evaluation of results;- Developing and implementing strategies to optimize processes, reduce costs and increase productivity;- Analyzing data and making strategic decisions to drive company growth;- Strategic and budgeting planning;- Implementing and strengthening processes and organizational culture.
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  • Brg Educacional
    Customer Success Manager
    Brg Educacional Mar 2020 - Dec 2021
    Curitiba, Paraná, Brazil
    - Manage and maintain relationship with the company’s second-largest client in terms of revenue;- Maintaining regular contact with the marketing and product teams to align strategies and enhance the customer experience;- Implementation of Health Score and NPS surveys.
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  • Brg Educacional
    Customer Success
    Brg Educacional Jul 2019 - Mar 2020
    Curitiba, Paraná, Brazil
    - Engage in all stages of customer relationship management, including onboarding, ongoing support, retention, churn management, and identify upsell and cross-sell opportunities;- Conducting in-depth analysis of customer data to identify trends, behavior patterns, and opportunities for process improvement;- Managing commercial activities and monitoring key performance indicators through CRM tools;- Building relationships with two strategic market partnerships.
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  • Checkmob
    Sales Development Representative
    Checkmob Jul 2018 - Mar 2019
    Curitiba, Paraná, Brazil
    - Assisting in structuring the pre-sales department;- Qualify leads and conduct system demonstrations for potential customers;- Support software implementations to ensure a smooth and efficient transition for clients;- Manage commercial activities, including developing and updating indicators for evaluating performance and effectiveness of sales strategies;- Studying and proposing improvements to pre-sales processes;- Assisting in negotiating with potential customers to close new deals;- Manage CRM to maintain and track the sales pipeline.
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Nathália Toporowicz Ribas Skills

Relacionamento Com Clientes Vendas Atendimento Ao Cliente Trabalho Em Equipe B2b Customer Success Inside Sales Sdr Pipedrive Hubspot Microsoft Excel Trello Pipefy Relacionamentos Interpessoais

Nathália Toporowicz Ribas Education Details

Frequently Asked Questions about Nathália Toporowicz Ribas

What company does Nathália Toporowicz Ribas work for?

Nathália Toporowicz Ribas works for Toklar - São Mateus Do Sul

What is Nathália Toporowicz Ribas's role at the current company?

Nathália Toporowicz Ribas's current role is Supervisora de operações.

What is Nathália Toporowicz Ribas's email address?

Nathália Toporowicz Ribas's email address is na****@****.com.br

What schools did Nathália Toporowicz Ribas attend?

Nathália Toporowicz Ribas attended Puc Minas, Universidade Positivo, Universidade Positivo.

What skills is Nathália Toporowicz Ribas known for?

Nathália Toporowicz Ribas has skills like Relacionamento Com Clientes, Vendas, Atendimento Ao Cliente, Trabalho Em Equipe, B2b, Customer Success, Inside Sales, Sdr, Pipedrive, Hubspot, Microsoft Excel, Trello.

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