I'm currently engaged in a content creation role with GSK, working through the recruiting firm Ferchau.My responsibilities include:-Developing instructional and educational content.-Collaborating with SMEs and technical teams to create instructional and educational content for various technical processes and procedures.-Co-creating and reviewing learning packages with competency experts.-Providing upskilling on content design competencies for adopter sites and functions.-Supporting the development of competency packages across multiple global sites and functions.

Client list: GSK, Montana Department of Justice, CourseAvenue, Roche, Dicebridge, Ferchau, The Skill Shop, DPO Wealth Management, Iowa Department on Aging, Minnesota University, Minnesota Department of Education, New Mexico Department of Justice, Wisconsin Department of Justice.• Generated a 25% reduction in project completion time by efficiently resolving issues, managing processes, and navigating competing tasks within a deadline-driven environment.• Strengthen communication and knowledge sharing within a multicultural environment by developing and implementing effective training materials.• Maintain up-to-date knowledge of current and emerging e-learning, technology, and instructional design trends to optimize training programs and capitalize on key opportunities.• Translate complex information into easy-to-understand, digestible language for course participants.• Cultivate and maintain long-term, trust-based relationships with clients and stakeholders.• Deliver training and support to end users to ensure optimal program utilization and impact.

- Designed and launched an interactive multimedia training program for responders, resulting in a 30% average increase in knowledge retention and a 70% completion rate.- Developed and implemented instructional strategies consisting of interactive modules with video, audio, images, animation, and interactive activities, resulting in high levels of engagement and completion.- Expert in client needs analysis and evaluation, with the ability to modify instructional strategies as needed to achieve client goals.- Established effective communication and collaboration with subject matter experts to design, develop, and deliver curricula and instructional solutions that meet organizational objectives.- Provided high-quality project management for cross-functional teams to ensure on-time project delivery, with a focus on stakeholder management, risk assessment, and quality control.- Achieved outstanding customer success and results across more than ten client projects, including a 90% completion rate, a 40% increase in student engagement and satisfaction, and a 70% decrease in the dropout rate.- Expert in e-learning and instructor-led coursework design, development, and implementation, with a deep understanding of instructional design principles, adult learning theory, and emerging technologies.- Demonstrated ability to lead and mentor instructional design teams, fostering a culture of innovation, collaboration, and excellence.- Continually seek to improve skills and stay up-to-date on the latest industry trends and best practices, with a focus on driving innovation and delivering exceptional results.

Client list through CourseAvenue: U.S. Department of Homeland Security, CDC, U.S. State Department, Gerischolars, U.S. Department of Agriculture, U.S. Airforce, Alaron Nuclear.Provided expert consulting services to a leading cloud-based software and service provider on instructional design projects in the online education sector, including high-profile government clients.- Fostered positive relationships with clients using CourseAvenue, a custom, accessible tool.- Established comprehensive and clear instructional frameworks that prioritize learner proficiency, resulting in a remarkable 75% knowledge retention rate among students and 10% annual revenue growth.- Developed and implemented effective strategies to oversee diverse online course development projects, effectively integrating subject matter into various multimedia formats, including text-based materials and recorded lectures.- Led the development and execution of 508 compliant e-learning projects for the United States government, featuring accessible language, assistive technologies, and adaptive designs, ensuring optimal accessibility for all learners.

• Demonstrated leadership in development and launch of Assima software-enabled training courses for a multi-country workforce in partnership with Dicebridge GmbH.• Contributed significantly in developing dynamic learning content by supporting project management in streamlining operations between SAP S/4HANA training specialists and Roche SMEs.• Designed and developed engaging dynamic learning content utilizing Assima, ensuring seamless content publication and facilitating efficient coordination of review processes to maintain high-quality instructional materials.• Proven ability to effectlively collaborate and communicate with teams and stakeholders at all levels, ensuring project success through meticulous attention to detail, risk identification and mitigation strategies. • Demonstrated dedication to continuous learning, currently expanding skillset through SAP training, complementing a strong background in instructional design and project management to ensure rapid proficiency and exceptional performance in this role.

- Spearheaded the development, implementation, and optimization of web-based instruction modules for first responders and safety personnel in South Carolina, as well as for the South Carolina Supreme Court.- Produced measurable results by delivering high-quality solutions, including a 40% increase in user engagement, a 50% increase in completion rates, and a 25% decrease in course production time.- Expert in multimedia production, with a deep understanding of instructional design principles and adult learning theory.- Proficient in using industry-standard multimedia production software and tools, including Adobe Creative Suite and Articulate 360.

- Managed production schedules, budgets, and logistics for educational television programs, resulting in the successful delivery of high-quality content on time and within budget.- Conceptualized, developed, and produced engaging educational content across multiple formats, including documentaries, series, and short-form programming.- Collaborated with a team of writers, researchers, and editors to create compelling educational narratives that inspire and inform audiences.- Developed and maintained relationships with a network of subject matter experts, educators, and industry leaders to ensure the accuracy, relevance, and credibility of programming.