•Drive and maximize sales performance for our store.• Bulit a relationship with the brand and the customer.• Talk to clients in person at the time of drop-off of their merchandise.• To provide clients comfort and reassurance on the outcome of their repair.• We implement actions to ensure clear communications with clients. troubleshoot and support for clients with issue on their Gucci products.• Identify and resolve customers issue of the turnover of their after-sales or nature of their repair.• Communicate with clients via email/text about any inquiry of their after-sales products.

Oversaw inventory control.• Maintain accuracy and control Inventory Shrinkage.• Random audits to help the theft shrink.• Partner will Department Managers to insist in their Inventory Results.• Answer clients calls/emails to resolve customer order issues.• Fulfillment client’s orders before the time-limit expires.• • Manage merchandise to hit the floor before store opening.• Processed discounted merchandise to our neighbor stores.• Organized stock rooms in accordance with brand and sizes.• Inspected client’s orders before shipping deadlines.• Shipped and package client’s online orders.