Nathan Curtis Email & Phone Number

Federal Way, Wa, Us

Federal Way, Wa, Us

Seattle, Us

 Create and import custom VMware OVA/OVFs for customers in a cloud environment. Use Veeam backup and restore services, create backups and restore images Use PowerShell and PowerCLI to automate: deployment of VMs/extract to OVF, perform file clean up, install Microsoft services, and a variety of other tasks Provide guided troubleshooting and DR scenario testing for customers Design and implement multiple IPSEC VPN solutions for customers using OSPF, BGP, VPN monitoring, and static routing Design and implement layer 3 networks for customers requiring direct connected infrastructure across multiple data centers Create knowledge base articles for technical implementations of the tasks performed Create infrastructure usage reports, report on firewall statistics, and security scan reports Installation and customization of Microsoft enterprise products such as MSSQL, RDS or Sharepoint for customer specific needs Work in an Agile development cycle, including running sprint planning meetings

Olympia, Wa, Us

 Monitor all production systems and infrastructure. Automating self-resolvable alarms and incidents Maintain perform on-call duties, setup and maintain services in PagerDuty Create and maintain automation tasks within Windows Active Directory with PowerShell Research and implement new monitoring practices Implement automated server deployment in VMware with PowerShell Develop tools and applications for the use of the System Admin and Network Admin teams, with F5, VMware and NetApp SDKs Create and maintain system and architecture monitoring policies and procedures Create and configure F5 load balancers Work independently on resolving critical incidents and lead Post Incident Report meetings Create and maintain scripts for deploying code and configuration for Jwaala web applications Research and integrate TFS as a code repository and code building solution Configure and update IIS in a variety of versions

 Monitor websearch feed & API and be responsible of ensuring uptime for customers Work independently to troubleshoot and resolve system issues on Windows systems (2008/R2, 2003, Win 7, Win 8) & Linux distributions (Ubuntu & CentOS)  Point of escalation for production impacting incidents Develop tools and applications for the use of the operations team with SDKs for F5 devices, Nimsoft and Splunk Debug a .NET websearch application Develop and maintain PowerShell and LUA scripts used in server deployment and monitoring tasks Deep understanding of F5 device load balancing and network paths Create and configure F5 load balanced WIPs, VIPs, iRules, and SNATs Manage ACLs on edge Cisco devices (7600 & 6500) Create and maintain DNS records with the Infoblox DNS application Server deployment and configuration within the cloud with AWS and a virtualized environment on HP blade systems with VMware In charge of release management, verification of steps, approval of code and systems changes Operate in disaster recovery situations and manage the steps to bring an enterprise environment back online Configure and implement WSUS and EminentWare patching Deploy and maintain enterprise monitoring systems, HP Openview, Nimsoft and Splunk Lead Post Mortem and Root Cause Analysis for enterprise incidents Create & manage troubleshooting guides, process steps and ticket tracking Create & maintain communication protocols and templates Take part in program management in a Scrum/Agile environment Train SOC personnel on system troubleshooting and new features of the websearch application Personally responsible for training the current generation of SOC engineers

Kirkland, Wa, Us

 Server Administration & Break/Fix Troubleshooting Escalation point for the rest of the team & escalation to other teams Team workload management working with the dispatcher and ticketing system to assign work Monitor enterprise servers with MOM Install Microsoft Server 2003, 2008 & Win7 on multiple hardware platforms Build out initial Hyper-V environment including server builds and storage attachment Build out initial installation of a new network domain including switch configuration and manage dual network homed servers Network and Server equipment moves, installation & decommissions within rack space, and cabling management Configure switch port VLAN’s with CIDR Create and maintain separate subnets within multiple domains Troubleshooting and configuration of DNS, NFS, SMTP, Heartbeat and MSCS clustering

Redmond, Wa, Us

 Server Administration & Break/Fix Troubleshooting Install Microsoft Server 2003, 2008 & Win7 on multiple platforms, using WinPE, Altiris, WDS and disks Server moves, installation & decommissions within rack space, and cabling

Tukwila, Washington, Us

 End-User Support Team Data Cleanup in a Propriety database for Starbucks, SIREN Bring database “to health” with detection and solving errors within SIREN, escalating if needed. Provide customer support to project managers for the database