Nathan Baird Email & Phone Number

Kellyville, Nsw, Au

Australia

North Ryde, New South Wales, Australia

North Ryde, New South Wales, Australia

Senior Systems Administrator

Macquarie Park

Approximately two years ago initiated by an appointment of a new Infrastructure Services Manager our team was restructured into a new Cloud Services Team , led by the Cloud services manager. Under this new appointment I was given the opportunity to transform my role into the Team lead position, reporting to the Cloud Services Manager. This is my current position within the team. The team consists of eight highly skilled engineers, One Linux , three wintel/vmware/infrastructure and four Unified Communication engineers. I also have several vendors who we also rely upon for external professional services when required. Daily Responsibilities:  Development and execution of infrastructure strategy and capacity planning to meet the developing needs of the organisation. Delivery of large scale projects using industry best practice Team management Management of vendor relationships Technical document writing Continuous Service Improvement (CSI) Management of all aspects of all information services IT infrastructure, including and not limited to backups, servers, services, storage, monitoring, disaster recovery Change control , ITIL, ISO27001 and J-SOX LEAN IT and Kaizen practices

I joined the Fuji Xerox family approximately eight years ago, as part of an acquisition of KAZ Software Solutions and KAZ Business Services. Part of the team to transform and migrate KAZ into FXA. This project went over 12 months and after its completion I took over support of the BPS's environment for approximately one year, until the support was outsourced. After the completion of BPS support contract I was given the opportunity to transfer into the Information Services Team. In the subsequent years I have gathered invaluable knowledge about the day to day operations of the business from an infrastructure point of view.As a senior team member with long term business and technical knowledge and a willingness to help others to achieve business driven outcomes I have sought to help transition and mentoring of junior staff into the team.As a Senior Infrastructure Specialist I am in the unique position where I constantly work outside my area of expertise to work effectively with other teams including application support and Unified Telecommunication teams to achieve business outcomes.; Development and execution of infrastructure strategy and capacity planning to meet the developing needs of the organisation.Skills include -Delivery of large scale projects using industry best practiceTeam managementManagement of vendor relationshipsTechnical document writingContinuous Service Improvement (CSI)Management of all aspects of all information services IT infrastructure, including and not limited to backups, servers, services, storage, monitoring, disaster recoveryChange control , ITIL, ISO27001 and J-SOXLEAN IT and KaizenMajor Projects & Achievements:Data Centre ProjectISO27001 Certification BAASEPI Center ProjectInfrastructure virtualisation upgradeKAZ domain Migration.Retirement of end of life storage systemsProduction to DR storage replication

As the key systems administrator within KAZ Software Solutions my roles included design, deployment and support of all infrastructure related items required by the business to meet service level agreements.Responsibilities:Management of all aspects of information systems, network operations, data center operations, disaster recovery, information systems security, customer technical support, service delivery, telecommunications and asset management.Continuous service improvementsProvide maximum up time of all NT 4.0, 2000 , Linux running Samba (windows file shares) and NetWare 3.x Servers to the Organisations two sites internally and over a dozen customer implanted sites throughout Australia.Implemented and installed highly available Windows, Linux and NetWare Servers.Provision and testing of disaster recovery strategies.Planning and technical skills for infrastructure projects.Major Projects & Achievements:Designed, built, and deployed server environment for ANZ Australia's cheque processing centres. This solution consisted of a primary site in Sydney with a localised DR environment for each State within Australia.Designed, built, and deployed server environment for CUSCAL signature cardsDesigned, built, and deployed server environment for Reserve Bank of Australia cheque processing, including Disaster Recovery design and implementation and bi-annual testing.

I joined Ausdata Pty Ltd in the role of Engineer and Administrator in April 1997. Ausdata was a medium sized company employing over two hundred staff, suppling professional services targeted at cheque processing, imaging, data collection, archiving and retrieval. Customers included ANZ Bank, the Health Insurance Commission, American Express, Double Day Books and various Sri Lankan banks including Hatten National Bank.Responsibilities:Management of all aspects of information systems, network operations, data centre operations, disaster recovery, information systems security, customer technical support, service delivery, telecommunications and asset management.Development and execution of infrastructure strategy and capacity planning to meet the developing needs of the organisation.Implementation and installation of all NetWare Servers to two internal sites and around one dozen customer sites within AustraliaProvision and testing of disaster recovery strategies.Planning and technical skills for infrastructure projects.Provision of MS Mail and MS Exchange 4.5 Administration.Major Projects & Achievements:Provision of maximum service availability for all Wintel and NetWare Servers within the organisation. Successful scoping, planning and implementation of new systems and infrastructure additions.Ensured Y2K compliance for all servers and applications.Provision of creative technology solutions for the organisation.; Teletech Australia supplied technical phone support to major technology based companies like Telstra.I was employed as a Customer Care agent servicing Telstra BigPond customers. Responsibilities: Basic computer supportAccount issuesConnection related issues

W.G.Kay and Co Pty Ltd is a small family owned engineering Pattern Making firm based in Sydney specialling in tooling and prototyping used by manufacturing industry. Responsibilities:Manufacture of patterns to for tool making and prototypingQuoting on jobs