Proudly contributed to Micro Center's #1 national service center in sales. Achieved a top 20% productivity boost, leading exceptional customer service surveys. Showcased high technical aptitude, excelling in computer hardware troubleshooting, repair, and proficiency in Ubuntu/Linux and Windows OS, ensuring seamless customer experiences.

Navigated conflicts with finesse at Royal Automotive, showcasing leadership through solution selling. Mastered problem-solving in B2B sales, demonstrating high technical aptitude. Elevated customer support, ensuring satisfaction and optimizing the overall customer experience.

Successfully grew O'Reilly's Auto Parts Commercial business by 15%, concurrently expanding the customer base by an impressive 8%. Venturing into the automotive sector as a Commercial Manager and service dispatcher. I expanded my skill set coordinating service requests, optimizing schedules, and ensuring efficient resource allocation demonstrated my proficiency. This experience added a layer to my already robust retail foundation.

Drove a remarkable 25% growth in Advance Commercial business through strategic initiatives and client-centric solutions.