Is Service Desk Operations Manager
Current
Jun 2023 - Present
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Nathan Benefield Email & Phone Number
IS Service Desk Operations Manager
at
Bolton Clarke
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
IS Service Desk Operations Manager
Location
Melbourne, Victoria, Australia
Company size
Who is Nathan Benefield? Overview
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Quick answer
Nathan Benefield is listed as IS Service Desk Operations Manager at Bolton Clarke, a with 738 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Nathan Benefield.
Nathan Benefield previously worked as IS Lead - Service Desk Operations at Bolton Clarke and IS Service Delivery Manager at Bolton Clarke. Nathan Benefield holds Certificate, Carpentry from Unitec New Zealand.
Company email context
Email format at Bolton Clarke
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Bolton Clarke
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Profile bio
About Nathan Benefield
Seasoned specialist in cloud-based software systems support.
Listed skills include Microsoft Office, Customer Service, Microsoft Excel, Windows 7, and 16 others.
Current workplace
Nathan Benefield's current company
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Bolton Clarke
13 roles · 23 years
Nathan Benefield work experience
A career timeline built from the work history available for this profile.
Is Lead - Service Desk Operations
Jun 2022 - Aug 2024
Is Service Delivery Manager
Feb 2021 - Jun 2022
Team Leader Service Desk Analyst
Nov 2020 - Feb 2021
Senior Service Desk Analyst
Jul 2019 - Nov 2020
Service Desk Analyst
Apr 2018 - Jul 2019
Functional Support - It Officer
Jun 2017 - Apr 2018
Wine Consultant
Nov 2016 - May 2017
Application Support Analyst - Functional Support
Jun 2017 - 2017
Is Operations
Eaccounts Global
Apr 2016 - Sep 2016
Operations Representative
Eaccounts Global
Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the InternetInteract with customers to provide and process information in response to inquiries, concerns, and requests about products and servicesGather customer’s information and determine the issue by evaluating and analyzing the symptomsDiagnose and resolve technical hardware and software issues involving internet connectivity, email… Show more Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the InternetInteract with customers to provide and process information in response to inquiries, concerns, and requests about products and servicesGather customer’s information and determine the issue by evaluating and analyzing the symptomsDiagnose and resolve technical hardware and software issues involving internet connectivity, email clients, VOIP and moreResearch required information using available resourcesFollow standard processes and proceduresIdentify and escalate priority issues per Client specificationsRedirect problems to appropriate resourceAccurately process and record call transactions using a computer and designated tracking softwareOffer alternative solutions where appropriate with the objective of retaining customers’ and clients’ businessOrganize ideas and communicate oral messages appropriate to listeners and situationsFollow up and make scheduled call backs to customers where necessaryStay current with system information, changes and updates Show less
Apr 2011 - Apr 2015
Technical Support
Eaccounts Global
Under supervision Tech Support for an accounting software.Utility worker
Apr 2009 - Apr 2011
Yard Worker
2004 - 2008
~4 yrs
Team & coworkers
Colleagues at Bolton Clarke
Other employees you can reach at boltonclarke.com.au. View company contacts for 738 employees →
OW
Olympia Wood
Colleague at Bolton ClarkeAustralia
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KS
Kyla Seo
Colleague at Bolton ClarkeTownsville, Queensland, Australia
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KR
Kerry Rentsch
Colleague at Bolton ClarkeIndented Head, Victoria, Australia
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SP
Shristi Poudel
Colleague at Bolton ClarkeThe Rocks, New South Wales, Australia
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ST
Shania Toye
Colleague at Bolton ClarkeLabrador, Queensland, Australia
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MS
Mary Smith
Colleague at Bolton ClarkeToowoomba, Queensland, Australia
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GK
Gurjeet Kapoor
Colleague at Bolton ClarkeBoree, New South Wales, Australia
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AB
Asimita Banda
Colleague at Bolton ClarkeGreater Melbourne Area, Australia
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NE
Natasha Everingham
Colleague at Bolton ClarkeAustralia
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LT
Leyla Tuzunsoy
Colleague at Bolton ClarkeBreakwater, Victoria, Australia
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Olympia Wood
Colleague at Bolton ClarkeAustralia
View →
KS
Kyla Seo
Colleague at Bolton ClarkeTownsville, Queensland, Australia
View →
KR
Kerry Rentsch
Colleague at Bolton ClarkeIndented Head, Victoria, Australia
View →
SP
Shristi Poudel
Colleague at Bolton ClarkeThe Rocks, New South Wales, Australia
View →
ST
Shania Toye
Colleague at Bolton ClarkeLabrador, Queensland, Australia
View →
MS
Mary Smith
Colleague at Bolton ClarkeToowoomba, Queensland, Australia
View →
GK
Gurjeet Kapoor
Colleague at Bolton ClarkeBoree, New South Wales, Australia
View →
AB
Asimita Banda
Colleague at Bolton ClarkeGreater Melbourne Area, Australia
View →
NE
Natasha Everingham
Colleague at Bolton ClarkeAustralia
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LT
Leyla Tuzunsoy
Colleague at Bolton ClarkeBreakwater, Victoria, Australia
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3 education records
Nathan Benefield education
Certificate, Carpentry
Unitec New Zealand
Level 1 Cricket Coach, Cricket Coaching, Level 1
Auckland Cricket
Ncea Level 3
Scared Heart College
FAQ
Frequently asked questions about Nathan Benefield
Quick answers generated from the profile data available on this page.
What company does Nathan Benefield work for?
Nathan Benefield works for Bolton Clarke.
What is Nathan Benefield's role at Bolton Clarke?
Nathan Benefield is listed as IS Service Desk Operations Manager at Bolton Clarke.
Where is Nathan Benefield based?
Nathan Benefield is based in Melbourne, Victoria, Australia while working with Bolton Clarke.
What companies has Nathan Benefield worked for?
Nathan Benefield has worked for Bolton Clarke, Pieroth Wines Australia, Rdns (Royal District Nursing Service) Group, Eaccounts Global, and Placemakers.
Who are Nathan Benefield's colleagues at Bolton Clarke?
Nathan Benefield's colleagues at Bolton Clarke include Olympia Wood, Kyla Seo, Kerry Rentsch, Shristi Poudel, and Shania Toye.
How can I contact Nathan Benefield?
You can use AeroLeads to view verified contact signals for Nathan Benefield at Bolton Clarke, including work email, phone, and LinkedIn data when available.
What schools did Nathan Benefield attend?
Nathan Benefield holds Certificate, Carpentry from Unitec New Zealand.
What skills is Nathan Benefield known for?
Nathan Benefield is listed with skills including Microsoft Office, Customer Service, Microsoft Excel, Windows 7, Customer Support, Windows Server, Pos Systems, and Pos Cloud Systems.
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