Nathan Bennett Email and Phone Number
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Global GTM / Revenue Operations & Strategy MBA professional with 20+ years of GTM, Revenue/Sales/Marketing/Customer Service operations, accounting, and finance experience. Demonstrated ability to achieve strategic corporate objectives using exceptional organizational, analytical, strategic forecasting and managerial skills working across multiple disciplines at all levels of management. Manage a diverse team in multiple offices across the United States, United Kingdom, Israel, LATAM and India. Key leader in process of taking UserTesting public, going private via PE acquisition (Thoma Bravo), and merging with largest competitor UserZoom. Experience integrating multiple acquisitions into a single competitive entity. Expert in Go-to-Market strategy, Forecasting, Financial Planning & Analysis, AI, sales process, commissions focused on business goals, sales methodology, and driving profitability.Specialties: Go-to-Market strategyStrategic ForecastingIPO & M&ACRM SystemsProcess & ProceduresFinancial ReportingCommission planningSales MethodologyProduct MarketingChannel Programs
Gracenote
View- Website:
- usertesting.com
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Senior Director Of Revenue OperationsGracenoteCalifornia, United States
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Senior Director Of Revenue Operations And StrategyUsertesting Apr 2023 - PresentLos Gatos, California, Us* Led all analytical teams from Top-of-Funnel, Pipeline Management, Growth Bookings, Renewals and Customer Success* Coordinated reporting for IPO & M&A activities* Consolidated multiple sales processes from acquired companies into one single efficient sales process* Managed weekly, monthly, quarterly forecasts for growth and renewal sales team with COO and CRO* Created and maintained Rules of Engagement and bookings policies* Rolled out new sales methodology (MEDDPICC) with new sales forecasting and opportunity management software (Clari) * Developed and standardized BI (Tableau) reporting for Executive leadership team* Key team member with Product, Engineering, Product Marketing to roll out new ecommerce platform* Creator and owner of all Salesforce data and processes* Responsible for all aspects of the Go-to-Market strategy -
Director Of Revenue Operations And StrategyUsertesting Aug 2019 - May 2023Los Gatos, California, UsUserTesting enables every organization to deliver the best customer experience powered by human insights. With UserTesting’s on-demand human insights platform, make accurate customer-centric decisions across your entire organization, at the speed your business demands.I am working with Sales, Demand Gen, Marketing, Customer Success and BI & Business Systems to improve Lead Flow Integration, Territory Design, Date Integrity and Pipeline Management
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Sales Operations ConsultantTorch Jul 2019 - Jul 2019San Francisco, California, UsConsultant on all aspects of Sales Operations with a Series A funded start up that Integrated coaching, software and feedback to raise high performers to the next level. -
Director Of Global Sales OperationsKenshoo Oct 2016 - Jun 2019• Leader of all Sales, Marketing and Customer Service operations across the globe (AMER, EMEA, APJ & LATAM)• Rolled out new sales methodology (MEDDIC) with new sales forecasting and opportunity management software (Clari). • Managed commission plan and rolled out completely new plan to sales and customer service team • Coordinated all efforts with internal teams (Legal, Finance, Marketing, Customer Service and Systems• Developed BI (Tableau) reporting for Sale leadership• Lead training of all new sales members• Responsible for all sales reporting for CRO -
Senior Manager Of Sales OperationsHeat Software Aug 2015 - Oct 2016Milpitas, Ca, UsHEAT Software is leading the unification of Cloud Service Management and Unified Endpoint Management (UEM). We empower IT, HR, Facilities, Customer Service and other enterprise functions to simplify and automate their business processes to improve service quality, while managing and securing endpoints to proactively detect and protect against threats to business continuity. HEAT Software delivers the world’s most powerful fusion of truly flexible, scalable, secure Cloud Service Management and UEM solutions.Forged by HEAT.Our Core Values: OPTIC ‐ One Team, Passion, Trustworthy, Innovative, Customer Focusedheatsoftware.com/about/careers/Partner with Marketing, Sales and Finance to define and improve* Lead to Booking process* Forecast Bookings to Revenue* Develop compensation plans* Improve overall operations processIntegrate multiple CRMs into singe instances of SalesForceWorking with cross functional team to integrate systems, processes, workflows of merging firmsStrategize and mange the development of the sales processes, policies and proceduresCreate training program for on-boarding and continuous education of the sales teamWork with Global sales team on reporting and sales metrics -
Director Of Sales OperationsGlobal Cloud Xchange Sep 2008 - Apr 2015London, London, Gb• Create and manage all sales policies and procedures including all aspects of the Quota to Cash process.• Create and present weekly, monthly, quarterly and yearly reporting and forecasts to both US and India management teams• Develop AOP and sales compensation plan• Develop new sales metrics to measure the combined sales performance of all business units that make up Global Cloud Xchange (Enterprise, Wholesale, Government)• Team with Management for business planning and strategy• Manage Sales Operation teams through out the United States and India• Train all new sales reps and customer service managers; create and implement refresher training for existing sales team• Resolve customer issues as the final escalation point for the Sales Department• Work with IT Development Committee to identify and implement improvements across the system• Lead company-wide conversion from Siebel to SalesForce.com• Member of the Product Marketing New Enterprise Product Committee• Created and managed numerous initiatives, including in the newly formed inside sales team, channel partners, and customer VIP program -
Senior Manager, Corporate DevelopmentGlobal Cloud Xchange Jan 2008 - Sep 2008London, London, Gb• Member of small team in charge of transition, integration & globalization of the enterprise business unit• Worked with Global Channel partners to enable them to sell enterprise products• Worked with counterparts in England and India to set up process and integrated numerous systems to allow for Global Sales Force to sell enterprise services• Worked with Product Marketing to roll out new enterprise products• Developed on-line Wholesale Channel Partner Team & Portal to streamline international sales• Documented internal processes and set up on-line system for viewing by all employees
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Senior Manager, Sales OperationsYipes Enterprise Services, Inc Feb 2005 - Jan 2008San Francisco, Ca, Us• Prepared sales/sales ops reporting & analysis to management team and board of directors• Reviewed and approved all major sales deals ($25K+) to develop higher margin deals• Developed all internal sales and operations processes and procedures including working with IT to improve internal systems and work flow• Preformed sales analysis of all sales, including monthly sales, regional and individual sales • Project managed multiple projects simultaneously (include system integration)• Ad hoc reporting for senior management team• Managed 5 customer service manager in national markets• Maintained all process and procedures for customer orders -
Senior Financial AnalysisYipes Enterprise Services, Inc Aug 2002 - Feb 2005San Francisco, Ca, Us• Prepared budgets and quarterly forecasts• Prepared monthly management team and board of directors packages• Performed all company financial analysis• Revenue Accounting• Billing manager – collections & AR reporting
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Senior Financial AnalystDelta Dental Aug 1997 - Aug 2002San Francisco, California, Us• Prepared budget and quarterly forecasts• Preformed financial analysis for Telecommunications department• Preformed general ledger, revenue & accounts receivable accounting• Streamlined billing and AR processes -
Staff Accountant – Audit & TaxEllis, Bristol & Lapin Jan 1996 - Aug 1997• Preformed Tax and Audit work for small to mid-sized companies in Southern California
Nathan Bennett Skills
Nathan Bennett Education Details
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University Of San Francisco School Of ManagementTelecommunications -
Uc Santa BarbaraMinor In Accounting
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Zama American High SchoolHigh School
Frequently Asked Questions about Nathan Bennett
What company does Nathan Bennett work for?
Nathan Bennett works for Gracenote
What is Nathan Bennett's role at the current company?
Nathan Bennett's current role is Senior Director of Revenue Operations.
What is Nathan Bennett's email address?
Nathan Bennett's email address is na****@****are.com
What is Nathan Bennett's direct phone number?
Nathan Bennett's direct phone number is +140860*****
What schools did Nathan Bennett attend?
Nathan Bennett attended University Of San Francisco School Of Management, Uc Santa Barbara, Zama American High School.
What are some of Nathan Bennett's interests?
Nathan Bennett has interest in Children, Economic Empowerment, Education, Environment, Science And Technology, Animal Welfare, Arts And Culture.
What skills is Nathan Bennett known for?
Nathan Bennett has skills like Telecommunications, Salesforce.com, Sales Operations, Cloud Computing, Management, Forecasting, Managed Services, Leadership, Strategy, Solution Selling, Product Marketing, Channel Partners.
Who are Nathan Bennett's colleagues?
Nathan Bennett's colleagues are Jessica Zeldin, Siyabulela Mtola, Finn Mcclean, Lilian Dumbuya, Dimitrios Piliouras, Devansh Kadam, Barry Nayback.
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