• Researched industry trends and product performance to maintain competitive pricing strategies, resulting in overall increased profitability.• Analysed industry pricing trends and internal sales performance using quantitative data, informing decisions and optimising competitive pricing strategies.• Effectively communicated research findings to stakeholders and other relevant departments to support strategic decisions.• Generated reports on supplier performance to assist in cost negotiations and improve relations with suppliers.• Calculated profit margins and evaluated the financial viability of price changes, ensuring competitive yet profitable pricing models.

• Managed a team of lifeguards ensuring a safe and clean environment through effective team leadership.• Oversaw the opening and closing of the facility and conducted testing and maintenance of pool water quality adhering to proper standards.• Addressed and resolved customer issues with a focus on maintaining high professional standards and improving client satisfaction.