Nathan Bowles Email & Phone Number

Albuquerque, NM, US

Albuquerque, NM, US

Senior manager for claims and encounters software development team within IT. Responsible for managing a team of systems analysts in managing EDI processing of claims and encounters for Presbyterian Health Plan. Providing support for all aspects of team health and coordination of continuous improvement in agile software development methods. Team handles.

Albuquerque, NM, US

Manager for multiple software development teams providing IT solutions for a broad range of healthcare services that include enrollment, eligibility, claims, long term care management, and provider payment. Responsible for all aspects of team health, service optimization, software implementations, performance management, and personnel hiring. Endorse and.

Sunnyvale, California, US

• ScrumMaster for multiple development teams in charge of organizational agile solutions. Worked with org to assess and improve adherence to agile principles and practices. Utilized Jira for administration. Coached teams.
• Helped integrate multiple major upgrades to our enterprise software such as an executive dashboard, redesigned aggregation methods, and new reporting capabilities.
• Recommended and/or implemented improved people management methodologies such as regular 1:1s, performance management and a peer recognition system.

Santa Clara, California, US

• Supported networking in Intel’s enterprise datacenters. Duties included DNS/DHCP support, firewalls, security, ACLs, routing and switching, server landings, load balancing, Web Application Firewall, and all aspects of.
• Supported networking in 10 global datacenters.
• Coordinated massive firewall rules implementation for Intel’s McAfee integration project. Wrote DB scripts to implement 100s of rules in a very short period of time. Implemented with 0 quality defects and 100% customer.
• Authored many technical specs still in use today.
• Lead trainer for Intel’s Costa Rica network team.Received 21 customer service recognitions in 4 months in 2016. Received 60 customer recognitions in 3 years for network team.

Santa Clara, California, US

• Responsible for ownership of critical IT production applications. Applications were Unix and Windows based and designed to facilitate automation of assembly line manufacturing. Performed installs, configuration.
• Worked with process engineering to implement automated product storage across Intel NM factory. Saved significant time and money and greatly improved operational model for every product ran.
• Advised Intel factories as subject matter expert for multiple production applications.

Santa Clara, California, US

• Responsible for coordinating IT scheduled downtime’s for Intel’s NM factory. Coordinated all groups in IT and manufacturing to successfully pause production on the factory floor for a specified period of time in order.
• Maintained > 90% success rate in releasing IT systems on time.
• Managed or oversaw 4 downtime’s per year (16 total).
• Worked with downtime managers at other sites to share and improve processes at all intel sites.
• Authored training package and trained the next generation of downtime managers.

Santa Clara, California, US

• Responsible for installing, sustaining, configuring, and troubleshooting client software in Intel NM’s automated factory. Performed extensive amounts of application configuration and modeling to support factory.
• Helped manage software on over 800 Windows clients in the factory.
• Led a team of automation and process engineers to achieve > 99% process control matching with transfer site. First time in Intel’s history that matching at this level was achieved. Recognized by factory management at.
• Tasked with improving quality and customer relations with our largest and most critical area of the factory – Lithography. Spent > 2 months training, learning, and immersing myself in Litho L1/L2 training. Achieved new.
• Averaged 400-500 standard changes per year and led team in number completed. Reverse engineered Skiplot application through many hours of integration testing and wrote software modeling that was used by other Intel.