Nathan Brown Email & Phone Number

Oversee the Employee Relations, ADA, Municipal and Civil Service, Quality Assurance and the Organizational and Development divisions for the City of Austin.

Oversee all HR functions for the Austin Transportation Department.

Austin, Texas

I currently work for the City of Austin as an HR Advisor. I oversee Employee Relations, Family Medical Leave program, Work Comp, ADA, Return to Work program and the Employee Assistance program.

*Performed recruiting, record keeping, orientations/departures/terminations*Managed payroll and financial administration, tracked and managed organizational costs*Negotiated and managed yearly medical/dental/disability/workers comp renewals, and retirement planning*Supervised and managed over 40 employees at multiple business locations*Performed annual reviews, determined employee compensation/bonus structure, and organized employee outings*Determined human resources needs to execute strategies in achievement of business goals*Maintained and organized physical and digital records pertaining to state, federal and local regulations*Coordinated and oversaw the J-1 visa process for multiple international employees*Interfaced daily with customers and vendors to maintain top level customer service and satisfaction *Managed annual budget. Developed advertising, promotional and loyalty programs. *Developed and executed marketing strategies/research targeting revenue growth and improved customer satisfaction

*Administered and managed delivery of quality customer service to 300+ employees in five states at a high growth law firm*Addressed benefits issues including medical/vision/dental, short/long term disability, life insurance, EAP, FMLA, and 401K plans*Developed and maintained strong vendor relationships, ensuring compliance with firm policy and interpretation*Developed and monitored systems using feedback from firm community; perform special projects as assigned by HR director*Conducted firm-wide biannual new-hire open and ad-hoc enrollment; administered all 3-month and annual employee evaluations*Performed recruiting, record keeping, orientations/departures/terminations, payroll and financial administration

*Administered benefits for organizations with 50+ employees; dealt with benefits, eligibility, enrollment and plan guidelines*Chosen to serve on Employee Advisory Board for conflict resolution regarding employee/management issues*Fielded Human Resources inquiries dealing with contractual parameters, dates, and cost increases *Input and continuously updated/monitored enrollment information and generated reports from tandem database system*Served as main inquiry contact for employee benefit problems with medical/vision/dental claims and flexible benefit plans

*Developed and oversaw compliance with policies and procedures for department; reviewed feedback from hospital community*Developed and maintained pay increase compensation structure; maintained staff payroll*Interviewed, hired, trained and managed over 30 customer service staff; maintained employee files*Generated and maintained a daily report on patient accounts; managed confidential patient data and financial information