•Technical lead on migration to the Citrix Cloud supporting 85 hosted shared desktops and 600 users•Manage a multi-tenant Citrix environment consisting of XenApp 6.5 through XenDesktop 7.15 and 300 virtual servers•Migrated multi-tenant VMware environment consisting of 200 virtual machines from version 6.0 to 6.5•Deploy VMware vms from template, manage updates, create and assign port groups, create resource pools, and generate monthly usage reports for multiple customers•Manage Exchange in an Office 365 environment•Created, conducted, and manage a KnowBe4 security training campaign for a medical services provider•Installed and configured NetScaler Access Gateways, load balancing virtual servers, and MAS•Manage all aspects of Active Directory including users, security groups, DHCP, DNS, and Group Policies•Utilize Trend Micro XG and Deep Security for antivirus protection on all Citrix servers and endpoints•Installed and configured Trend Micro Hosted Email Security for data loss prevention in a healthcare environment•Assisted in the build of a client data center, including racking, cabling, PDU, and configuration of HP Nimble SAN•Installed, configured, and manage Zerto Continuous Replication for a large medical software provider

•Project and technical lead for the architecture of a XenDesktop 7.9 environment that supported 400 users•Configured and deployed 250+ Dell Wyse thin clients utilizing the Dell Cloud Client Manager•Utilized both MCS and PVS to provision Windows 10/Server 2012 desktops and servers•Implemented User Profile Management for roaming user profiles and redirecting personal folders•Installed and configured NetScalers in HA pair, including two factor authentication•Installed and configured Workspace Environment Management (WEM)•Responsible for installing, testing, and publishing all applications•Experience with all the components of a Citrix environment, including AD, DNS, DHCP, Group Policy, SQL, VMWare, SAN, and networking•Responsible for all compliance, including patches, change management, and disaster recovery

•Lead engineer for a complex, international Citrix environment, consisting of over 800 virtual desktops, 150 virtualized applications, and 1500 users•Utilized Citrix Provisioning Services to build and manage multiple XenDesktop farms•Worked closely with VMWare, SAN, and network teams to ensure optimal end user experience for the Citrix environment•Managed multiple, geographically dispersed Citrix NetScaler appliances for secure external access to our Citrix environment•Project lead for the successful implementation of Citrix CloudBridge WAN accelerators for a joint venture in Manila, Philippines•Project lead for the architecture and rebuild of the existing Citrix environment to XenDesktop 7.x•Experience with all the components of a Citrix environment, including AD, DNS, DHCP, Group Policy, SQL, VMWare, SAN, and networking•Responsible for all compliance, including patches, change management, and disaster recovery

•Held Department of Energy Q-level security clearance (highest granted to civilian)•Project lead for the design, build, and implementation of a complex, multi-tenant Citrix virtualization environment consisting of XenApp 6.5, XenDesktop 5.6, and NetScaler MPX access gateway appliances•Responsible for managing the virtualization service center’s budget, reporting, and customer satisfaction•Provide consultation and non-technical, business development presentations on virtualization architecture for multiple government and private sector contracts•Utilize ITIL process on all IT projects•Managed Microsoft Exchange Server 2007/2010 plus Unified Messaging for over 6000 users at the Y12 National Security Complex•Utilize Symantec Brightmail, Trend Micro Interscan, and Tumbleweed software for anti-spam, anti-virus, and content filtering•Provide technical consultation for management decisions regarding email encryption, email content scanning, and email archival solutions•Experience with Windows Server 2003/2008/2012, clustering, VMWare, SAN storage, and networking

•Administered Windows Server 2003 Active Directory environment, including 32 servers and 200 users•Installed, configured, and administered virtual servers with VMWare•Installed and configured MS SQL server, Blackberry Enterprise Server, and VPN software•Experience with firewalls, Microsoft Exchange, spam filters, disaster recovery, and routing protocols•Provided LAN/WAN support and network cabling•Utilized Symantec Ghost to deploy all PC images and reduce rebuild time•Provided desktop support and back-office banking operations

•Performed duties as data center operator – secured facility, monitored and logged physical access to the data center, and presented weekly reports to management•Assisted in the development, documentation, and testing of disaster recovery procedures for the data center•Provided hardware/software troubleshooting for 125 Windows 2000 and XP machines•Experience with installing and troubleshooting Microsoft Windows, Microsoft Office, Lotus Notes, IBM Client Access, VPN software, IBM desktops/laptops, Blackberry devices, and print devices•Utilized Symantec Ghost to deploy all PC images and reduce rebuild time•Provided LAN/WAN support, network cabling, and TCP/IP maintenance•Experience with video conference equipment and setup