Nathan Duncan Email & Phone Number

Spruce Pine, Nc, Us

Spruce Pine, Nc, Us

Landskrona, Se

Landskrona, Se

Rochester, New York, Us

Atlanta, Ga, Us

Antwerp, Belgium, Be

• Served as the QC Transformation lead over cross-functional teams including Operations, Commercial, T&I, and consultants, evaluating all areas using customer and employee feedback to determine initiatives while launching appropriate changes to Quality Culture, Organization, Processes, and Training requirements• Drove the implementation of the Pure Initiative to address quality issues, training all 300+ employees within North America on the "4T" methodology, incorporating Transparency, Teamwork, Training, and Tools, into the company strategic focus• Served as the North American lead throughout strategy, design, and implementation of a new comprehensive quality system, building employee and customer relationships, simultaneously strengthening the Sibelco brand• Identified deficiencies in all processes and developed innovative policy changes and digital solutions for predictive analysis, working with plant leads to create business training for all US employees, helping to maintain ISO9001 certifications alongside Quality Systems lead

Antwerp, Belgium, Be

• Directly responsible for all operational management of daily Supply Chain activities from Procurement to Logistics, including negotiating contracts, purchasing consumables, maintaining inventories, and shipping materials both domestic and internationally• Established and implemented a standard procure process to pay practice, reducing the number of late payments to significantly drop by 60%• Collaborated with Customer Service, Operations, Supply Chain, and Finance developing cross-functional "Way of Working" best practices, serving as key contact and report writer, driving operational execution to ensure company success• Operated as the liaison between the North American Operations and the Global Center of Excellence, composing all US local reports including P&L, CAPEX, Production, and maintenance, leading P&L reviews while working with each site to determine KPI metrics, presenting data to executive management.• Encouraged cross-functional collaboration between sites with a focus on communication, recognizing overlapping in product purchases, and reducing product levels.

Antwerp, Belgium, Be

• Directed the full implementation and business change process of SAP S4 Hanna ERP, collaborating with customer service, finance, plant maintenance, procurement, production planning, and supply chain, ensuring the end to end processes were mapped according to company policy• Maintained communication across diverse collaborative networks throughout the change process, establishing the set-up of master data and updating daily and weekly KPI reports with the executive leadership, delivering full change over $250K below budget• Responded swiftly to changes and travel restrictions due to the COVID 19 pandemic, delivering on the promise of original Go-Live date representing the only country out of 8 scheduled, utilizing 6 key users versus the planned 24 on-site users and consultants.

Antwerp, Belgium, Be

• Managed daily operations including production, shipping, quality, and schedule according to SOP forecasting, leading the plant start-up within a 90-day time frame, including full staffing, equipment checkout, and implementing new processing• Analyzed customer complaints, corporate sales, analytical services, R&D, and associated audits, driving data to create and implement process improvement initiatives• Incorporated the use of succession planning into the company, ensuring the preparing and training of successors to work in all areas of operations• Managed all CAPEX planning and expenditures including $2M - $3M in improvements each year, driving cost-cutting initiatives that decreased grinding media consumption by 25%, reagent consumption by 40%, natural gas usage by 35%, and cost per ton by 18%• Served as Human Resources key contact for Union, Safety, and Health, and Environmental Health, ensuring a seamless transition for employees into the standard company human resources after the employee's Union decertified

Landskrona, Se

Re-manufacturing Division Quality and Engineering Manager responsible for developing and administering the division’s quality program for twelve product lines along with researching and developing new products. Manages the plant Maintenance and Machining departments, along with coordinating production schedules with Production Manager.

New Canaan, Ct, Us

• Supervised daily operations for the Quality Control (QC) Laboratory, ensuring processes remained within control specifications, SPC specification, and managed periodic audits per ISO standards, maintaining all plant and corporate quality system policies while developing continuous improvements and training plans• Directed the upgrade of the custom universal data collection system to gather logs, quality data metrics, and products and shipments, allowing for the analysis of performance metrics for statistical analysis and reporting, receiving the company Operations Award for advancing systems development and implementation• Integral team member for design and construction of the new plant, assisting in setting up the laboratory and QC system, hiring and training employees, completing the project two months ahead of schedule• Chosen to participate on the “Fire Team” traveling to multiple sites throughout North America, supporting technical and administrative troubleshooting including administration, quality, and production issues, analyzing and presenting a resolution

New Canaan, Ct, Us

Bachelor Of Science (Bs), Business Administration, Management And Operations

Associate Of Arts And Sciences (A.A.S.), Cad/Cadd Drafting And/Or Design Technology/Technician