Nathan Chen Email & Phone Number

Taipei, Taipei City, Taiwan

Led partnerships with financial institutions to conceive and develop cutting-edge financial products.・Leveraged industry knowledge and market insights to identify emerging trends and opportunities, ensuring the development of competitive and market-leading products.Cost Reduction Strategy・Aligned with the company's profit and loss equilibrium policy to consistently advocate for fixed cost reduction.・Implemented proactive measures to align with the company's profit and loss equilibrium policy, resulting in sustained reductions in fixed costs.・Conducted comprehensive analyses of operational expenses and identified areas for optimization, leading to significant cost savings without compromising quality or service standards.Cross-Functional Coordination・Orchestrated seamless communication and collaboration between product development, marketing, and operations teams to streamline processes and ensure timely delivery of product requirements.・Served as a liaison between different departments, facilitating alignment of goals and priorities to enhance productivity and efficiency.Support to General Manager for Business and Operational Policy Development・Assisted the General Manager in driving the company's technological and operational policy development and ad hoc business initiatives.・Played a key role in executing ad hoc business initiatives and projects, ensuring alignment with the company's long-term objectives and vision.・Collaborated closely with stakeholders across departments to gather insights, analyze data, and formulate actionable strategies to drive business growth and innovation.

Taipei, Taiwan

Payment Solutions・Provided comprehensive payment API solutions to boost merchants' revenue・Actively collaborated with clients to understand their business needs and provided tailored payment solutions to meet their unique business objectives.・Continuously monitored market trends and competitors to maintain our leading position in payment solutions, delivering the best value and benefits to clients.・Proficient in e-commerce payment flows, POS payment flows, and credit card payment flows.Pre Sale Partnership Development・Acted as a pre-sale role in developing new partnerships to expand the company's business footprint.・Actively participated in internal product policy discussions to ensure alignment with the product needs of potential partners.・Successfully identified several promising partners and facilitated the promotion and sale of company products in new markets.・街口支付旅遊專區>>與kkday合作、街口支付高鐵客運專區>>與KLOOK合作Customer Needs Analysis and Solution Consultant・Provided solutions through deep understanding of customer needs and sales strategies・Responsible for gathering and analyzing various customer needs and sales strategies to formulate effective solutions.・Worked closely with internal teams to convert customer pain points into opportunities, assisting clients in achieving business objectives through company products.・Actively engaged in customer communication and problem-solving, establishing strong customer relationships and earning a solid reputation for the company.

Taipei, Taiwan

Developed sales strategies and Built up Taiwan Team and Office from Begging Open distribution points, bargaining, including department stores, boutiques, bars, restaurants and other distribution retail channelsFirst time with GQ Magazine cooperated and was selected as one of the selected wines of the Taiwanese Spirit magazine.Cooperating ten brands about Rum’s company, Create first Rum with Food’s Event in Taiwan Networking management: tripadvisor, Instagram, Facebook, Google AnalysisResearched market to identify new clients and developed plans to reach out to potential new clients, Propose solutions for regional enterprises, data and other issues.Participated in trade events to represent company. Performed market survey and provided high quality knowledge regarding product to potential clients.

台灣 台北市

Serving as Human behavior and social environment, Project Program Design and Evaluation As a classroom assistant. （Gender Studies and Social policy）Assist students in designing a complete research plan that can be implemented

台灣 台北市

Successfully planned and opened 2 stores within 3 years period, Participated and successfully executed two times re-branding exercise.Supervised staff training. Provided input on food process design. Optimized work space and equipment layout for smooth and effective operation.Branding and management Created business plans to better manage resources and optimizing marketing strategy.Enhanced customer and consumer satisfaction by improving and reinventing customer experience strategies.Combined business to consumer and business to business model to promote better products and solutions.

台灣 台北市

Department of Social Work’s Students Association (Soochow University) Taipei, TaiwanVice President Jul. 2014 – Jun. 2015• ExperienceCreated awareness and cared about social issues related to disadvantaged ethnic minority groups. Advocated for Student Rights at College.Set up safe channels for students to voice out their concern, issue and grievance.One of the founders of Soochow University Sex/Gender’s Week.The College’s first large-scale activity related to Sex and Gender as the main axis.Cooperated with three NGOs and a regional hospital (Kunming Hospital).The event and activities were fully funded by the students. The number of participants exceeded 3,000 people.

Certificate, Business/Commerce, General

MANAGING THE VALUE OF CUSTOMER RELATIONSHIPS *The Firm and the Industry *Industry Analysis and Competitive Dynamics *Corporate Strategy.

Bachelor Of School Noncompletion, Department Of Social Work

Activities and Societies: Department of Social Work’s Students Association ：Vice PresidentDevelopment of Social Work ( Studied ) Social.