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Nathan Contin Email & Phone Number

Partner Operations Manager at Luxury Escapes
Location: Greater Melbourne Area, Australia, Australia 11 work roles 3 schools
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Current company
Role
Partner Operations Manager
Location
Greater Melbourne Area, Australia, Australia
Company size

Who is Nathan Contin? Overview

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Quick answer

Nathan Contin is listed as Partner Operations Manager at Luxury Escapes, a company with 582 employees, based in Greater Melbourne Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Nathan Contin.

Nathan Contin previously worked as Customer Service Operations Manager at Adairs Retail Group and Customer Service Manager at Luxury Escapes. Nathan Contin holds Master Of International Finance, Distinction from Deakin University.

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Email format at Luxury Escapes

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Luxury Escapes

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Profile bio

About Nathan Contin

I'm a Customer Service Operations Manager in the retail and e-commerce sector, specialising in bedding and homewares, while also previously working in the fast-paced travel industry. I am passionate about leading a team to deliver exceptional customer experiences. With a keen focus on service fundamentals and operational efficiency, my role encompasses setting strategic departmental goals, making key hiring decisions, and developing a strong leadership team. I thrive in coaching my team and fostering an environment of continuous learning and growth.My formal studies include a Bachelor of Commerce and Master of International Finance at Deakin University, but I'm also a keen learner and willing to dive into any topic that interests me.Outside of work and study, my main interests are running an AirBNB with my partner, marathon training and investing/personal finance.

Current workplace

Nathan Contin's current company

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Luxury Escapes
Luxury Escapes
Partner Operations Manager
Melbourne, VIC, AU
Employees
582
AeroLeads page
11 roles

Nathan Contin work experience

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Customer Service Operations Manager

Current

Melbourne, Victoria, Australia

As a member of the Adairs Senior Leadership Team, my responsibilities extend to collaborating cross-functionally to support critical business projects and initiatives, ensuring our customer service aligns seamlessly with the company's broader objectives. I am actively engaged in exploring innovative customer experience (CX) strategies, leveraging AI and.

Aug 2022 - Present

Customer Service Manager

Melbourne, Victoria, Australia

May 2022 - Aug 2022

Business Performance Lead

Melbourne, Victoria, Australia

Led the Business Performance team to identify and deliver revenue and cost optimisation initiatives across the business by collaborating with Sales, Product and Marketing teams. Responsible for creating and monitoring reporting and dashboards through Salesforce and Excel to support the Customer Experience team operationally. Produce summary reporting for.

Nov 2020 - May 2022

Customer Service Team Leader

Melbourne, Australia

Leading, coaching and developing a team of Customer Service Agents to provide an outstanding travel experience for our customers.

Mar 2020 - Nov 2020

Customer Service Assistant Team Leader

Melbourne, Victoria, Australia

Primary contact for complaints and escalations and providing support to the team of Customer Support agents.

Sep 2019 - Mar 2020

Premium Relations Team Leader

Beteasy

Leading the Premium Relations team to re-activate and provide a personalised VIP service to a segment of Pre-VIP customers.Roles include:- Monitoring and managing the team of Premium Relations Executives on a daily basis- Producing reporting for upper management showing the efficiency and effectiveness of the team- Providing upward customer feedback to.

May 2019 - Aug 2019

Customer Service Team Leader

Beteasy

Melbourne, Australia

Helped manage the Customer Service department through the management and supervision of my team of Customer Service agents, along with liaising with other departments within the business to ensure we were providing the best customer service experience in the industry.Tasks included:- Daily supervision of staff and a contact resolution point for customer.

Aug 2018 - May 2019

Customer Service Agent

Beteasy

Melbourne, Australia

Inbound contact role servicing customers through phone calls, web live chat and emails.

Jul 2017 - Aug 2018

Disability Support Worker (Notetaker)

Deakin University

Melbourne, Australia

Worked with the Disability Support Office to provide assistance to students in the form of taking extensive and beneficial notes in a wide array of classes. Efficiency and confidentiality were essential components of the role.

Mar 2016 - Dec 2016

Shop Assistant And Stock Control Assistant

Abc Commercial

Chadstone, Australia

Nov 2012 - Feb 2016
Team & coworkers

Colleagues at Luxury Escapes

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3 education records

Nathan Contin education

Master Of International Finance, Distinction

Completed units: Financial Markets, Investments and Portfolio Management, Applied Corporate Finance, Global Trade and Markets, Analytical.

Bachelor’S Degree, Commerce/Econometrics And Quantitative Economics, Distinction

Activities and Societies: Secretary of the Deakin Economics SocietyCompleted a Bachelor of Commerce (Feb 2018) with three majors in the.

High School

De La Salle College, Malvern
FAQ

Frequently asked questions about Nathan Contin

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What company does Nathan Contin work for?

Nathan Contin works for Luxury Escapes.

What is Nathan Contin's role at Luxury Escapes?

Nathan Contin is listed as Partner Operations Manager at Luxury Escapes.

Where is Nathan Contin based?

Nathan Contin is based in Greater Melbourne Area, Australia, Australia while working with Luxury Escapes.

What companies has Nathan Contin worked for?

Nathan Contin has worked for Luxury Escapes, Adairs Retail Group, Beteasy, Deakin University, and Abc Commercial.

Who are Nathan Contin's colleagues at Luxury Escapes?

Nathan Contin's colleagues at Luxury Escapes include Adi Sembiring, Chloe Ferris, Alexandra Ferguson, Aine Cummins, and Sarah Pearce.

How can I contact Nathan Contin?

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What schools did Nathan Contin attend?

Nathan Contin holds Master Of International Finance, Distinction from Deakin University.

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