Performed audits on electronic patient records as well as staff who use the patient care systemUtilized electronic record and hospital system tools to analyze the appropriateness of access activityApplied Denial of Access to staff and/or affiliates and remove patients from fundraising survey mailing lists as requested by patientsPerformed environmental reviews to highlight privacy risks and recommend opportunities for improvementMaintained database that tracks completion of online Privacy and Confidentiality Education Program and uploaded staff compliance into PeopleSoftTriaged calls through the Privacy phone line and Privacy email inboxAssisted with PHIPA-required notification of patients when there has been a breachUtilized the Privacy Application to open and maintain case files related to privacy issuesInterviewed and trained new Privacy AssociatesGenerated reports and maintained LHSC's Privacy website

Provided administrative support to the Quality ManagerWorked independently on numerous projects for the ESS Managers and DirectorAnalyzed data and prepared reports that were essential for leadership decisionsWorked in collaboration with a Data Analyst from Decision Support to develop reports on dischargecleaning metricsSupervised and collaborated with Western University Software Engineering students in the creation of an electronic auditing applicationDeveloped and maintained a monthly departmental metrics dashboardInterviewed applicants to Department Clerk postings, prepared EAFs, and requested systems accessMaintained Service Coordinator and Department Clerk schedules and submitted Department Clerk payrollPerformed audits on MSDS binders to ensure all information is fully compliant

Managed the deployment of the ESW Discharge Team to maximize the efficiency of inpatient discharge cleansProvided exceptional customer service to internal and external customersProvided administrative support to the ESS Service Coordinators

Helped to prevent the spread of infection and provide a safe environment for patients, staff, and visitors

Reconciled OMERS pension contributions and balanced employee benefit premiumsSubmitted payroll to the bank electronicallyPrinted paystubs and prepared T4sDemonstrated professionalism and self-regulation by working independently on multiple projectsOrganized a job fair and prepared all related documentsCreated and posted job ads onlineResearched and drafted an Occupational Health & Safety PolicyRevised the performance evaluation form and employee perception surveyRevamped the orientation program