Private Flight AttendantEnsure all FAR Regulations are followed;Extensive Training, including AHA CPR, Red Cross Pet First Aid, ServSafe Food Handling;

Worked independently and regularly exceeded quotas and demand;Scanned extensive insurance documents, labeling and filing appropriately;

Liaised with customers regarding new company information, promotions, and products.Updated customer information, contract changes, and product prices in company databases.Addressed customer complaints and provided satisfactory solutions through procedure changes.Researched industry trends and adjusted business strategies to meet customer needs.Followed up with customers after sales to gain feedbackDeveloped strong relationships with customers.

Complied with company standards and policies, setting example for team members.Created successful shift plans, adjust team member line-up to achieve shift efficiency.Coached team members, delivering candid feedback on expectations and performance.Shared customer feedback to improve operations and build brand loyalty.Used company tools and resources to train employees.Worked cooperatively with teams to accomplish business goals and objectives.

Addressed customers curteously using suitable methods and problem-solving skills.Developed and maintained wsorking knowledge of internal policies, procedures, and services to appropriately addresscustomer issues.Maintained logs and documentation to detail key information regarding incoming and outgoing calls.Greeted customers by name and displayed respectful attitude, helping develop rapport with customers and build lastingrelationships.Built trust with customers using open and interactive communication.