To secure rapid and continued improvement in the use of technology across our schools,oversee the effective and efficient running of the ICT support team across the trust.Manage the helpdesk function, deployment of staff and resources to improve pupiloutcomes- Line Manage the ICT Support Team. Playing an active part in the recruitment, induction anddevelopment of staff including performance management. Supervisory responsibilities for IT apprentices/work experience placements. Managing the deployment and workload of theteam, setting personal targets and reporting on performance.-Responsible for all day to day ICT support functions across the region, ensuring thatKPI’s/SLA’s are agreed, communicated with the team and met or exceeded. Maximising theuse of staff and resources to deliver a first-class support service within our schools whichfacilitates high quality teaching and learning. Responsible for managing technical aspects ofthe installation, configuration, operation, maintenance and development of the Trusts IThardware, software and network infrastructure

Responsible for managing technical aspects of the installation, configuration, operation,maintenance and development of the Trusts IT hardware, software and networkinfrastructure.Act as senior point of escalation for all IT Technical issues, providing support to the ICTtechnical team members and proactively managing major incidents and large projects.Maintain all necessary records including inventories, details of licences, warranties anddetails of equipment checks as necessary.Coordinate 3rd Party contractors, and work with internal facilities teams to undertakeinstallations and project based work across trust schools.Supervisory responsibilities for IT apprentices/work experienceplacements

Providing Ad-hoc IT Technical support to a small Engineering company. Installation of specialist software and hardware Onsite and over the phone IT technical support Creation of online systems (Emails, Anti-virus, Back-up) Advise and consultation on IT Systems (Hardware, Software, Security and communications)

IT Technician responsible for diagnosing, repair and maintenance of hardware and software. Managing and delivering projects to improve and update IT Systems within the school. Currently Providing IT support across multiple educational sites within an academy trust.

A Lead teaching assistant who organised and managed other teaching assistants in the unit. Provided IT Technical support Manged rotas of other teaching assistant Organised and facilitated meetings with other Teaching Assistants in the unit Provided support to class teacher Responsible for providing IT lessons to pupils Covered class if teacher was absent Extracted and organised assessment data from various programs and apps for class teacher

- Data Entry- Marketing projects and ideas- Voice over for advertising video- Telephone Recruitment- Basic administration

currently graduate from Stafford University with a1st in Computer Game-Play and Production