- Creating shipments in the company's own system and linking them to the paperless system; - the processing of EDI orders - contacting customers by phone/email about the follow-up of pick-ups/deliveries; - Booking orders on platforms/unloading sites (by telephone or by e-mail); - Preparing transport orders and forwarding them to subcontractors + link paperless; - Following up orders with transporters and agents; - Closing files