Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.Achieved company growth and brand development through market expansion and sales.Represented and embraced non-traditional products and services to diversify new revenue streams and capitalize on customer base.Coached, developed and motivated team to achieve revenue goals.Analyzed business and sales targets using critical problem-solving skills

• Develops, facilitates, and implements all phases of the recruitment process.• Collaborates with Directors, branch managers and other executive staff members to identify and draft detailed and accurate job descriptions and hiring criteria.• Identifies and implements efficient and effective recruiting methods and strategies based on the available role, industry standards, and the needs of the organization. To include but not limited to the following attending and participating in recruiting sessions at the following:  Technical Schools Colleges Company sponsored events Utilizes online job search engines such as Indeed, ZipRecruiter, Monster and any other site deemed appropriate for job posting and advertisement processes. Efficiently budgets recruiting funds across all platforms to maximize the company’s presence to include but not limited to Indeed’ssponsored listing. • Utilizes online ATS, applicant tracking system, currently Clear Company for transparency into all hiring processes for all locations• Utilizes the company’s social media platforms and website to post job openings, Facebook, LinkedIn, Twitter, Instagram and 247breakdown.com• Utilizes Paycom recruiting tracking process from request to hired.• Screens applications and selects qualified candidates, via email, text, and telephone.• Schedules interviews; oversees preparation of interview questions and other hiring and selection materials

Coordinate with hiring managers to identify staffing needsDetermine selection criteriaBacking new-hire on-boarding paperwork/orientationsSource potential candidates through online channels (e.g., social platforms and professional networks)Plan interview and selection procedures, including screening calls, assessments and in-person interviewsAssess candidate information, including resumes and contact detailsDesign job descriptions and interview questions that reflect each position’s requirementsDevelop and implement our social media strategy when it comes to recruitingEncourage long-term relationships with past applicants and potential candidatesAbility to work independently as well as with a teamAbility to multi-task and meet deadlines in a fast-paced environmentNetwork through industry contacts, college contacts, association memberships, trade groups and employees.

thoughtful listening, utilizing your knowledge of US Cellular products and services to effectively service and retain customers.the explanation of customer bills, rate plans, and features of US Cellular's products and services.support customers with credit/inbound and outbound collections, activations, customer service, E-services, revenue, fraud, business and technical/roaming support inquiries, and other duties as required.handled wireless local number portability (WLNP), relocations, combined bill support, after hours inquiries and pre-paid service.problem-solving skills to troubleshoot and resolve various customer-impacting issues such as voice and data, that span multiple networks and elements. You'll need to keep up with changes to technology and applications, so you can provide the best resolution for the customer.Got customers up and running with the latest products and services such as air cards, USB devices, as well as US Cellular-provided software & applications.

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Administer employee performance review program and development plans.Manage hourly payroll including time and attendance review, payroll entry, administrative maintenance and resolving pay issues.Benefit administration, including open enrollment.Provide policy and procedure guidance to employees and management.Address employee concerns and conflicts in the workplace and refer complex and/or sensitive matters to the appropriate staff.Attend and participate in employee disciplinary meetings, terminations, and investigations. Assist with recruitment and onboarding for hourly positions.Coordinate required training including safety, development, and compliance programs.Create and distribute internal communications.

Aids with and facilitates the human resource (HR) processes at all business location. Provides exceptional customer service in answering employee questions and requests.Responsible for providing feedback on new approaches, policies, and procedures to continually improve the efficiency of the department and services performedPartner with all levels of the business for full cycle recruitment and onboarding Maintain personnel files and other records and reportsAssisting with state and federal formsConduct audits to ensure compliance with state and federal lawsSpecial assignments and projects as assigned

Perform full life cycle of recruiting activities to meet the organization’s needs .Reviews applications and interviews applicants to obtain work history, education, training, job skills, and salary requirements.Confer with management to identify staffing needs within the company.Provides information about the organization and position to applicants.Develop and maintain network of qualified candidates.Develop creative recruitment strategies and sources to align with company goals and industry best practices to support effective hiring.Coordinates and schedules new hire orientationMaintain consistent communications with candidates at all stages of the recruitment cycle.Maintain and provide timely and accurate data to maintain recruiting metrics.

Maintain daily communication with clients and employeesPerform quality checks daily to ensure superior service levels are being metOversee current employee attendance and performance; provide corrective actions as neededWork with our clients to monitor their staffing needs and project future staffing levelsConduct site meetings or orientationsPerform interviews with potential candidate and assess applicants' relevant knowledge, skills, experience and aptitudes and conduct all necessary background checks/reference checksDocument all applicant and client information correctly into database