Nathan Doss Email & Phone Number

Costa Mesa, California, United States

Focus on accelerating impact from analytics, coordinating an enterprise-wide roadmap, and ensuring proper data governance and management.Build profitable lifetime customer relationships byembedding data & analyticsResponsible for Business Engineering, supporting applications development that assists warehouse management and logistics optimization and.

St. Louis City County, Missouri, United States

- Built and maintained relationships with product owners to gather and understand business and functional requirements, processes and cross-functional needs. Managed projects from the discovery phase through User Acceptance Testing (UAT) and go-live.- Served as primary liaison between product owners and salesforce team, ensuring business processes and.

St Louis, Missouri, United States

• Acted as a liaison between business users and external contractors to interpret functional requirements and validated product matched requirements throughout the project. Delivered support of CRM Dynamics and TenRox.
• Analyzed data and created specifications for data mapping and reports.
• Translated and simplified requirements for application integrations or customizations.
• Collaborated with internal IT customers to gather, analyze, and define business and functional requirements.
• Developed relationships and collaborated with internal customers to optimize and deploy system enhancements.
• Helped design, document, and maintain system processes.

St. Louis

• Delivered enterprise software solutions to support operations, enable processes, and resolve issues by optimizing and deploying enhanced systems and interfaces aligned with business needs. Collaborated with internal.
• Partnered with IT stakeholders and executive management to gather, analyze, and define business and functional requirements and uncover the root cause of issues.o Conducted data analysis and created specifications for.

St Louis, Missouri, United States

• Managed Salesforce platform administration for 3500 users via Sales Cloud.Partner across the organization with business areas to identify technology needs, innovate and recommend improvements and implement solutions.
• Led Agile monthly stand-up meetings and retrospectives.
• Combined efforts with the tech team on conversion from Salesforce Classic to Lightning for new UI/UX user experience.
• Collaborated with providers of third-party applications including Quip, Docusign. Salesloft, Onit, and boomi to integrate with Salesforce.

St Louis, Missouri, United States

• Delivered first point of contact technical support to troubleshoot issues for end users across a global workforce.
• Resolved and closed 30-50 ticket issues per week for IT-related problems, including hardware, software, network, peripherals, and VPN.o Communicated with end-users to understand root cause, responded quickly, and.
• Conducted online research and diagnostic activities to investigate and resolve problems with hardware and software.

St Louis, Missouri, United States

• Traveled and managed shifts in nearly every store in St. Louis and Illinois. Oversaw staff ensuring completion of daily store maintenance and stocking assignments while continuing to deliver high-quality service to.
• Trained and coached store supervisors how to prioritize and manage time effectively, ensuring both customer service and daily tasks were completed successfully.
• Modeled a positive attitude that inspired the crew.