Nathan Edge Email and Phone Number

• Manage relationships with clients and their national and regional counterparts; forge genuine and active relationships based on expertise, trust, confidence, industry knowledge and a firm understanding of the product, objectives and challenges• Lead webinars, training sessions and workshops as requested by the client• Provide daily support to the national and regional contacts to answer specific questions related to data collection and results• Intimately understand and continually evaluate technology, solutions and internal processes in order to increase scalability of solutions and improve efficiencies• Provide analysis and research of trends & changes in the digital space and industry opportunities• Provide detailed analysis for areas of improvement and best practices in achieving the strongest digital presence regionally and nationally• Responding to discrepancies within the data collected

Maintain existing accounts while managing a team of data collection specialists to ensure that deadlines are met and data is accurate.Manage relationships with our clients and their regional counterparts; forge genuine and active relationships based on expertise, trust, confidence, industry knowledge and a firm understanding of the product, objectives and challenges.Lead webinars, training sessions and workshops as requested by the client.Provide daily support to the regional contacts to answer specific questions related to data collection and results.Perform data collection and analysis of the consumer's experience within the digital space with accuracy and efficiency.

Supporting the day-to-day activities of the account management and marketing teams.Experience and understanding of the claiming and optimizing processes for the following online reputation pages: Yelp, Google+, Facebook, Twitter, YouTube, Yellow Pages, Bing, Foursquare and Citysearch.Effectively managing task list and properly prioritize requests, while meeting strict deadlines.Act as the senior member of the Digital Facilitator team, responsible for delegating larger tasks, and quickly and effectively training new team members. Pulling and loading customer lead lists from CRM and DMS systems, building and troubleshooting newsletters and sales campaigns, assisting in client onboarding processes, and monitoring and managing multiple reviews sites and social media accounts.Familiarity and ability to learn proprietary software and unique organizational technologies and systems, including 3 Birds Marketing’s Wire 2.0 & 3.0: Planning and creating newsletter templates for email and web.Building, troubleshooting, scheduling, and sending newsletters and sales campaigns. Organizing and maintaining marketing campaign and events calendars.Analyzing data and rendering performance reports of automotive dealerships’ email communications. Created a comprehensive newsletter analysis report for DCH West highlighting positive and negative trends since the inception of the account in 2012.Provided in depth analysis on list health, delivery rate, open rate, click to open rate, as well as highlighting key areas of user engagement and providing feedback on how to further improve performance.Create in-depth monthly reports focusing on ROI, reputation management, referred web traffic, and current email campaign performance.

Media Production & Distribution Intern Summer 2011, 2012 & 2013- Wrote testing certification portion of training programs for Whirlpool, Serta, GE, Samsung and more. - Distributed tests and videos online via MemberNet TV and iMediaTude to over 10,000 storefronts nationwide. - Edited music video for local Kennesaw rock band using Final Cut Pro 7 and After Effects. - Creative freedom over editing and digital effects of two commercials. - Design and layout of an internal magazine publication.- Assisted on set while filming commercials for GE and Electrolux appliances. Assisted in maintaining the set during long days of shooting, as well as setting up and packing away equipment and props after each days shoot.- Sales experience on the sales floor. Worked as a salesperson for MemberNet TV’s during the annual Nationwide PrimeTime vendor show.