Assisted customers with policy changes and policy reinstatements. Explained in depth policy information, educating consumers on products that best suited their needs. Managed multiple computer applications, while simultaneously managing a high-volume of phone calls daily. Collaborated with team members to share product information and build associate knowledge. Provided personalized service, overcame objections, and closed sales.

Answered customer questions, maintained visually effective displays & replaced inventory. Assisted with team development and training.

Founded in high school, oversaw general operations, booked artists, negotiated contracts, led meetings, created marketing, created schedules, problem solved, public relations, and team building.