General ManagerBeatnik West Town, Chicago, ILAs General Manager, I successfully led operations for a high-volume restaurant, consistently driving growth and enhancing customer experiences. Key responsibilities and achievements include:Revenue Growth: Increased annual sales by $750,000 through strategic initiatives and effective management.Contract Management: Negotiated and managed full buyout contracts, optimizing event revenue and enhancing guest experiences.Staff Management: Recruited, trained, and developed a high-performing team, while updating and managing a comprehensive staff education program.Financial Oversight: Oversaw sales and labor budgets, ensuring profitability and operational efficiency; wrote checks to vendors and managed cash flow.Operational Excellence: Managed day-to-day operations, including scheduling for the front-of-house team and handling guest complaints to maintain high service standards.Vendor Relations: Cultivated strong relationships with vendors and suppliers, placing orders and ensuring timely deliveries for smooth operations.Technology Management: Served as the main point of contact for AV systems, POS, and Toast UI, ensuring seamless technology integration.Menu Development: Redesigned menus to enhance offerings and align with market trends, improving guest satisfaction and engagement.My leadership and commitment to excellence have fostered a positive work environment and a loyal customer base, positioning the restaurant for continued success.

Fast paced atmosphere with a heavy emphasis on teamwork. Vast knowledge on the meats and quality of each cut, as well as ingredients used in food. Knowledge on mechanics of the grills at tables in order to diagnose issues and quickly solve them.

Expansive food knowledge, clean atmosphere, working cooperatively, time management, guest satisfaction, problem solving skills, credit card and cash safety, proper hygiene, friendly disposition, product availability, dietary needs, special requests, communication, safety procedures, security policies, professional language, positive work environment, listening and responding appropriately, complete closing duties

Expansive food knowledge, clean atmosphere, working cooperatively, time management, guest satisfaction, problem solving skills, credit card and cash safety, proper hygiene, friendly disposition, product availability, dietary needs, special requests, communication, safety procedures, security policies, professional language, positive work environment, listening and responding appropriately, complete closing duties