William Erwin Email and Phone Number
Experienced restaurant General Manager with a demonstrated history of working in the hospitality industry. I firmly believe the key to a successful business is the leadership of its team members and their individual development throughout their career with you. Engaging team members in upward moving opportunities as well as ongoing feedback ensures the strength of your team is ever growing and allows for your businesses standards, morals, and ultimate goals to spread throughout.The training you provide will be a direct reflection of yourself; aim to always lead by example, manage your time well, and communicate your expectations with your team.While this base will continue to be a first priority within any hospitality venue I work with, my current focus is to expand further on my operational knowledge within the restaurant industry. I have had the pleasure of assisting and opening two new venues from August 2020 where I have gained crucial knowledge in obtaining and maintaining supplier relationships, recruitment on a large scale, training and development of a new team, design of system and processes to control daily operations from anew, and creating venue flow and layout to benefit customers experience and team member flow.
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SupervisorTokyo Tina Jun 2022 - PresentMelbourne, Victoria, Australia -
General ManagerComuna Cantina, Corbett Collective Dec 2020 - Jun 2022Brisbane, Queensland, Australia• Recruit a team of up to 40 employees for opening of new venue• Organise supply contacts and contracts• Prepare system and processes for daily operations• Monitor and support Kitchen Manager to uphold OHS and Food Safety Regulations• Control and adhere to COGs budgets• Ongoing training and development of team members• Prepare and approve quarterly sales targets and operational budgets• Awarded 2021 ‘Best Mexican Restaurant’ South East Queensland
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General ManagerMr. Claude, Corbett Collective Aug 2020 - Dec 2020Brisbane, Queensland, Australia• Prepare system and processes for daily operations• Implement marketing campaigns• Recruit and train new team to prepare for opening of venue• Monitor OHS and Food Safety Regulations• Implement ordering processes to adhere to COGs budgets• Organise supply contacts and contracts • Train and develop Assistant Manager to take lead
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General ManagerCorbett & Claude, Corbett Collective Dec 2019 - Aug 2020Brisbane, Queensland, Australia• Align labour and sales projections to yearly budget• Implement marketing campaigns• Organise fortnightly payroll• Monitor OHS and Food Safety Regulations• Oversee ordering processes to adhere to COGs budgets• Plan and organise venue functions• Appraise and develop team members using constructive feedback to improve productivity
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Restaurant ManagerFonda Mexican Aug 2018 - Dec 2019Windsor, VicResponsible for building and maintaining a high performance culture exhibiting a hands on approachManage performance of leaders and team members through a formal review process and via regular feedbackWork closley with HR Department to recruit, retain, train, and developProfit and loss management through forecast and achievement in restaurant sales, guest experience, COGs, labour, and controllable cost goals Uphold food safety and restaurant cleanliness within council standards at all times -
Assistant ManagerFonda Mexican May 2014 - Aug 2018Windsor, VicMonitored team members to ensure they completed daily duties effectively Assisted in managing and resolving performance issuesLead and motivated the team towards providing the best guest experience Assisted in achieving restaurant goals, COGs, labour, and controllable costs Wrote and received feedback on weekly rostering and labour control methodsLead and reported culture iniatives to RM to encourage a positive working environmentResponsible for completing weekly/monthly stocktakes and reporting to RM -
Kitchen LeadFonda Mexican Feb 2013 - May 2014Windsor, VicResponsible for day to day operations specific for kitchenConducted and reported regular maintenance to leadership teamAssisted in identifying recruitment needs for kitchen and upskilling existing team membersUpheld Food Safety Regulations and ensured all OHS procedures were followedAssisted in completing weekly food stocktake, ordering, par level adjustment -
ManagerPapa John'S International Feb 2011 - Feb 2013Lead shi ft daily and delagated responsibilites to team Organised preparation of food itemsSet up kitchen to be ready for revenue through peak services Responsible for daily stocktake and orderingConducted daily banking procedures
William Erwin Education Details
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Human Resources Management And Services -
Accounting And Business/Management
Frequently Asked Questions about William Erwin
What company does William Erwin work for?
William Erwin works for Tokyo Tina
What is William Erwin's role at the current company?
William Erwin's current role is Hospitality General Manager | MBA HRM Student with AIB.
What schools did William Erwin attend?
William Erwin attended Australian Institute Of Business, Murray State University, Calloway County High School.
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Bill Erwin
Brisbane City, Qld -
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Will Erwin
Australia -
Will Erwin
Australia
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