Nathan Gaughan Email and Phone Number

CMS COO Consumer Operations

• Finalize details of philanthropic events alongside other members to raise over $8,000 for Glow Big Red • Analyze conduct violations with the judicial board and take appropriate action to shape culture

During my internship with Wells Fargo Consumer Lending, I was deeply immersed in the intricate operations of the financial industry. As a part of Operations and the CMS (Customer Service) team, I played a pivotal role in ensuring seamless processes for clients. From meticulously managing customer inquiries and concerns to collaborating with cross-functional teams, I gained hands-on experience in delivering top-notch service. This opportunity allowed me to witness firsthand the crucial intersection of efficient operations and exceptional customer care, enhancing my understanding of the finance sector while honing my problem-solving and communication skills.