As a dedicated Cybersecurity and Networking professional, I bring a wealth of experience in technical support, production analysis, and IT security. My academic background includes an AAS in Cybersecurity and Networking from the College of Southern Nevada, complemented by hands-on experience in managing and maintaining complex IT environments.In my current role as a Production Analyst at DTIQ, I oversee security updates and SaaS software maintenance for a large amount of endpoints. My responsibilities also include creating detailed reports on hardware health and software performance, optimizing production updates, and resolving system issues to enhance efficiency and minimize costs. My previous role as a Tech Support Tier 4 provided me with the opportunity to assist lower-tier technicians, handle intricate networking issues, and improve service level agreements (SLAs). Also provided outstanding customer service to clients.I am proficient in a range of programming languages and technologies, including Python, C#, SQL, Linux, and PowerShell. My advanced understanding of TCP/IP networking and its security aspects positions me to effectively tackle complex IT challenges.I am currently working towards my CCNA certification and have completed various training programs in cybersecurity, including BHIS and MITRE ATT&CK, SOC Core Skills, and Active Defense & Cyber Deception.My passion for technology extends beyond my professional life; I enjoy snowboarding, gaming, travel, and continually exploring new developments in AI and programming. I am eager to leverage my skills and experiences in a challenging technical role and am open to new opportunities that allow me to grow and contribute to the field of cybersecurity and networking.