Nathan Ham Email & Phone Number

San Antonio, Texas Metropolitan Area

• Responsible for phone and dispatch board ticket triage and resolution. • Partake in setting and working towards quarterly goals. • Participate in daily and weekly meetings with the team. • Onboard and decommission users and endpoints. • Monitor daily backups and troubleshoot issues. • Work with vendors and partners to meet client needs and requests. • Help create repeatable processes for reoccurring issues or requests. • Work file sync issues. • Resolve daily… Show more • Responsible for phone and dispatch board ticket triage and resolution. • Partake in setting and working towards quarterly goals. • Participate in daily and weekly meetings with the team. • Onboard and decommission users and endpoints. • Monitor daily backups and troubleshoot issues. • Work with vendors and partners to meet client needs and requests. • Help create repeatable processes for reoccurring issues or requests. • Work file sync issues. • Resolve daily Microsoft, network, and peripheral issues. Show less

San Antonio, Texas Area

• Help configure and install Cisco switches and firewalls in a small office setting.• Perform basic virus detection, removal, backups and stress testing for client devices.• Install hard drives, RAM, power supplies, optic drives and hardware drivers.• Install TVs, DVRs, analog and digital cabling and cameras.

San Antonio, Texas, United States

• Responsible for elevated client relations and support both on site and remotely. • On board desktops and laptops. Install and troubleshoot peripheral devices. • Troubleshoot Windows and Office software. • Run backups and Anti-Virus/Malware software. • Install and configure Wi-Fi devices. • Troubleshoot connection issues and work with cabling and ISP companies/techs. • Troubleshoot Meraki and SonicWALL devices. • Support Exchange/Outlook issues. • Support… Show more • Responsible for elevated client relations and support both on site and remotely. • On board desktops and laptops. Install and troubleshoot peripheral devices. • Troubleshoot Windows and Office software. • Run backups and Anti-Virus/Malware software. • Install and configure Wi-Fi devices. • Troubleshoot connection issues and work with cabling and ISP companies/techs. • Troubleshoot Meraki and SonicWALL devices. • Support Exchange/Outlook issues. • Support ShoreTel phones and users. • Troubleshoot user issues in Windows RDS environment. • Monitor and work on NOC alerts. Show less

San Antonio, Texas Area

• Responsible for receiving client slides and samples and entering patient information and sample type/test and preparing for grossing. • Preparing sample folders for pathologist review. • Archiving slides into system. • Imaging requisition forms.

San Antonio, Texas Area

• Responsible for receiving and processing daily samples • Maintain client relations with partners/non partners and affiliated lab staff• Answer phones and make calls to affiliated labs and offices• Data entry for manual and electric requisition forms• Oversee LIS compatibility locally and remotely • Create and maintain e-portal profiles for clients and LSA employees• Backup BS-480 operator • On site tech support and tech liaison

• Responsible for receiving and processing daily samples • Maintain client relations with partners/non partners and affiliated lab staff• Answer phones and make calls to affiliated labs and offices• Data entry for manual and electric requisition forms• Clean, maintain and restock lab area

San Antonio, Texas Area

• Responsible for receiving and processing daily samples through LabGen or CSS software• Maintain client relations with partners/non partners and affiliated lab staff• Answer phones and make calls to affiliated labs and offices• Check patient insurance and contact info• Clean, maintain and restock lab area• Enter standing orders into processing program• In charge of daily logging of system health and progress• Trouble shoot basic computer systems• Train new… Show more • Responsible for receiving and processing daily samples through LabGen or CSS software• Maintain client relations with partners/non partners and affiliated lab staff• Answer phones and make calls to affiliated labs and offices• Check patient insurance and contact info• Clean, maintain and restock lab area• Enter standing orders into processing program• In charge of daily logging of system health and progress• Trouble shoot basic computer systems• Train new hires Show less