Nathan Hendricks Email & Phone Number

Bakersfield, Ca, Us

- Provide management and support to approximately 50 virtual assistants and their clients by answering their questions, and concerns, and by providing needed advice- Facilitate in timely and fair resolution of complaints and disputes through application of effective conflict management techniques.- Regularly engage in challenging conversations with employees, which at times includes sensitive topics like termination- Collaborate internally to find resolutions to more complex… Show more - Provide management and support to approximately 50 virtual assistants and their clients by answering their questions, and concerns, and by providing needed advice- Facilitate in timely and fair resolution of complaints and disputes through application of effective conflict management techniques.- Regularly engage in challenging conversations with employees, which at times includes sensitive topics like termination- Collaborate internally to find resolutions to more complex issues- Review employee resumes, skills, and personalities to fully optimize talent and ensure proper employee placement- Update Customer Relationship Management (CRM) database to maintain data accuracy of employee and customer records- Regularly collaborate with the internal team to explore and implement more efficient processes- Respond to inquiries by answering telephone calls and emails Show less