Nathan Hollrith Email and Phone Number

Designed and created a variety of jewelry pieces and other consumer products. Developed efficient production techniques to consistently deliver excellence. Additionally, collaborated with outside artists for unique merchandise opportunities.

Developed unique and functional dog products using an iterative design methodology. Delivered innovative products based on meticulous market research.

Conceived, designed, and managed all aspects of Best Made hardgoods through their entire lifecycle.

• Conceived, planned, and founded Elate Enterprises LLC and Levity Gourmet Marshmallows, a gourmet specialty food manufacturer, e-commerce retailer, and distributor. Launched a complete product line and established an original company brand.• Managed and carried out all aspects of business functions from inception to complete execution, including all operations from financing and accounting to licensing and administration; from product design and packaging to manufacturing and shipping; and from customer service, special event coordination, and sales to marketing, PR, brand development, and advertising.• Became accomplished marshmallow chef, developing recipes and executing confection creation.• Designed, created content for, developed, and maintained online company website and sales boutique, www.LevityGourmetMarshmallows.com. Measured user feedback to streamline and direct interaction and increase sales conversions.• Tracked web analytics, analyzed collected data, and developed advertising campaigns and marketing strategies to drive online traffic.• Optimized search engine rankings (with reliable landings in top two results) through strategic press placements and intentional website copy development.• Created company social media presence, devising strategies to increase consumer brand awareness and loyalty. Developed and executed a creative guerilla marketing campaign, producing original marketing material, including an original stop-motion animation film short.• Directed, photographed, and edited company’s celebrated press and marketing image collection.• Maintained monthly sales volume increases, and was contacted for potential collaborations with large-scale gourmet distributors, and other prestigious retailers, like Williams-Sonoma and QVC.

• Consultation on technology products, including computer hardware, software, networking, cameras, cell phones, audio equipment, car mobile, home entertainment and media. • Installation, setup, configuration, and maintenance of products, software, and services in home. • Local and remote technical support.

• Answered all incoming store phone calls. Acted as initial point of contact for all manner of inquiries, including manager requests, product information calls, over the phone and online purchases, customer service issues, problem resolution, and miscellaneous issues and requests. • Acted in managerial capacity resolving customer issues or complaints at the customer service counter when managers or supervisors were unavailable.• Worked as backup in other departments when short staffed, specifically customer service and computer departments.• Expert in all aspects of store operations, including training and departmental work in all store departments: computer hardware and accessories, networking, printers, portable audio, cameras and camcorders, televisions and home theater, car audio, software and video games, movies and music, appliances, and customer service. Actively pursued continuing education from all store suppliers to gain specific product expertise.• Acted as sales operator department supervisor, training and advising other sales operators, developing goals and benchmarks, as well as overseeing and maintaining accountability for all other sales operators. Regularly assumed responsibilities beyond the requirements of job description.• Created and prepared graphic design and documents for store use, including signage, hiring materials, marketing campaigns, and other store projects.• Designed and maintained records systems and spreadsheets to track sales, inventory, customer satisfaction, and other store data.• Designed and managed website for internal use. Updated and maintained store’s external webpage for public viewing and information. Photographed store for publicity use and applied images to websites and marketing materials.• Multiple times commended and awarded for superior performance as employee and department head by General Manager and Managerial Team.

• Expertise in general store operations, including official training and departmental work in: computer hardware and accessories, networking, printers, portable audio, cameras and camcorders, televisions and home theater, car audio, software and video games, movies and music; fluidly moving between departments, and assisting customers and employees in all areas of store operations. Specialized in and focused on the computer department.• Acted in supervisory capacity with other employees, advising their work, and training new employees. Regularly assumed responsibilities beyond the requirements of job description.• Consulted customers both by phone and in person on products, services, software, and installation in all departments, making recommendations tailored to customer needs for home and business.• Worked as computer technician, servicing and troubleshooting computer issues; software installation on new computers. • Maintained appearance, organization, and cleanliness of department; maintained and updated product display functionality.• Recognized for inspiring customer confidence and for frequent high volume sales.• Cashier duties, including opening and closing responsibilities.• Experience with stocking and warehouse.

Specialized in computer department; computer hardware, software, accessories, and services consultation and sales. Responsible for departmental appearance and organization, including display and planogram installation and maintenance. Customer service. Cashier duties.

Specialized in car audio consultation and sales. Responsible for departmental appearance and organization, including display installation and maintenance. Customer service. Cashier duties.

Part-time work while attending FSU. Expert sandwich chef! Food preparation duties. Cashier duties. End-of-day closing responsibilities. Facility maintenance.